IADITI - Journal of Information Systems Engineering and Management
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JISEM is multidisciplinary, focusing on technological, organizational and social domains. Research published in the Journal focuses on relevant problems in the planning, analysis, design, implementation, exploration and management of information systems.
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- Adoption of ERP Systems in Small and Medium Enterprises: A Study of Multiple Cases In Southern of Minas GeraisPublication . Frogeri, Rodrigo Franklin; Júnior, Pedro dos Santos Portugal; Piurcosky, Fabrício Pelloso; Silva, GuaracyThis work analyzes the adoption of Enterprise Resource Planning (ERP) information systems in small and medium enterprises (SMEs). Adoption of ERP in SMEs can provide better control of organizational processes and quality to the information that drives decision-making. However, small and medium-sized enterprises have long remained outside the scope of ERP adoption research. Current scientific literature cover, at first, large firms and when SMEs are the unit of analysis, results are not similar whether compared to the large firms. Thus, this research aims to identify and analyze the factors that influence the adoption of ERP in SMEs. This purpose was achieved through a qualitative approach, inductive logic, interpretive epistemology, and a multiple case study (six firms) in companies located at the southern of Minas Gerais state, Brazil. Data were collected by interviews with the managers (administrative or IT) and analyzed by two techniques: Lexical and Content Analysis. We used Iramuteq software to support Lexical Analysis. We observed that the adoption of ERP in SMEs has higher influence by Technological and Organizational constructs than by Environmental factors. Variables such as commercial partnerships, external support and competitiveness were not observed as a factor that influence ERP adoption in SMEs. Otherwise, added value, compatibility, firm size, and the composition of the steering body were observed as a factor that positively influence ERP adoption in Brazilians SMEs.
- Adoption of Telemedicine during the COVID-19 pandemic in Ibero-America: A Systematic Literature ReviewPublication . Pinto, Agostinho Sousa; Abreu, António; Costa, Eusébio; Paiva, Jerónimo; Vieira, LaísThe outbreak of COVID-19 caused a major international public health crisis and led to the imposition of social distancing measures to contain the spread of the virus. In this context, the use of telehealth skyrocketed as the only way to deliver healthcare to patients during a lockdown was remotely. The countries of Latin America and the Iberian Peninsula were severely hit by the pandemic and the prospects and challenges associated with widespread adoption of telehealth are unique. The goal of this systematic literature review is to explore how telehealth has been used during the pandemic to prevent, diagnose, treat and control diseases in Ibero-America. Thus, we sought to identify the main keywords, themes, theoretical frameworks and methodologies used by researchers in this area. We used several tools for bibliographic management like Rayyan, VOSViewer and NVIVO and followed the PRISMA protocol. Our analysis of themes showed the existence of 3 nodes within the literature: students, teachers and education. After searching in 6 databases, 1826 articles were found. After excluding the duplicates (231 articles), we screened and read the titles and abstracts of 1595 articles. Only 119 articles met the inclusion criteria. Finally, after a full-text analysis, a final sample of 106 articles was selected for analysis. Spain and Brazil are the countries who have produced the greatest volume of research in the region. The public sector is the largest funder of research on this topic by far especially at national level. Our findings show that the research output in the region of Ibero-America (Latin America and Iberia) on this topic is still relatively small when compared to regions like North America.
- Augmented Reality for a New Reality: Using UTAUT-3 to Assess the Adoption of Mobile Augmented Reality in Tourism (MART)Publication . Pinto, Agostinho Sousa; Abreu, António; Costa, Eusébio; Paiva, JerónimoFew industries were more affected by the COVID-19 pandemic than tourism. One of Europe´s leading tourist destinations, Porto had undergone a major tourism boom until the start of pandemic. Mobile Augmented Reality (MAR) is one of the many emerging technologies that has great potential for tourist operators. Using this technology, they can create innovative tourism products that will help them recover from the present crisis. As a result, in this study, we will empirically test the latest version of the Unified Theory of Acceptance and Use of Technology (UTAUT) model to explore the factor leading to the adoption Mobile Augmented Reality in Tourism (MART) in Porto. In doing so, we aim to contribute to growing literature on the topic of Mobile Augmented Reality (MAR). The originality of this study lies in the use of an extended UTAUT model with greater predictive power and the exploration of the moderative role of gender, age and experience. To the data obtained from a random sample of 201 respondents who voluntarily answered an anonymous online questionnaire, we applied structural equational modeling and partial least squares (SEM-PLS) analysis to test the model. Our findings show that habit, hedonic motivations and facilitating conditions are the determinants of the use of MART.
- Centralized Management IoT PlatformPublication . Rodrigues, AntónioOn information technology topics, the word “innovation” is increasingly present every day. Regarding the Internet of Things (IoT) subject, it’s no different. Every year new IoT products and services are created and presented that allow users to make their lives easier and simpler, connecting people to devices remotely and automatically, generating mobility and operability of services through the heterogeneity of devices connected to the internet. Based on obstacles found in daily homes, this paperwork aims study the development of a unique and easy use platform. On this platform, it is possible to have IoT devices centralized on the same local network unit so that they can be managed and manipulated through a simple and intuitive graphical interface. Thus, management is unified and practical for any type of user who is interested in using this technology. In this thesis, good practices and the best solutions researched within the practice of IoT management were studied in different scenarios. Covering types of technologies, proposed architectures, configuration processes and compatibility analysis of features and functionality of different devices currently on the market. Thus, this work aims to present in detail the study of the prototype of a unified platform that allows configuring, monitoring, and managing the integration between heterogeneous devices currently on the market for residential users
- CMS in Public Administration: A Comparative AnalysisPublication . Louraço, Daniela; Marques, Célio GonçaloThere is a wide variety of content management systems (CMS) available on the market, each with its characteristics, advantages and disadvantages, but the open source, such as Joomla, WordPress and Drupal are the ones who stand out, duo to characteristics such as: ease of use, possibility of customization, support, security, adaptability and amount of resources available (modules, components and plugins). These solutions are extremely relevant for public organizations, bringing citizens and businesses closer to their governments, by providing a more direct and intuitive access to government information and services (Fang, 2002). To achieve the benefits of its implementation, it is necessary an analysis of the solutions available on the market and which ones are best suited to certain management objectives. Through a comparison of data and information collected, it is highlighted the advantages and disadvantages of each of the three CMS mentioned, especially which one is most indicated for a specific context of application and project typology in public administration, using for these rankings of use and popularity on platforms such as W3Techs and BuiltWith, as well as a set of supporting documentation.
- Concerns about Cybersecurity: The Implications of the use of ICT for Citizens and CompaniesPublication . Carvalho, Sandro; Carvalho, João Vidal; Silva, João Carlos; Santos, Gilberto; Bandeira, Gonçalo S. de MeloThe widespread use of Information and Communication Technologies - ICT substantially increases the risks related to information security. In fact, due to the increase in the number and type of cyber attacks, Cybersecurity has become a growing concern in today's society. This phenomenon affects not only individual citizens, but also companies and even State entities. Despite the numerous advantages of this "digitalisation" of society, there are several risks, ranging from identity theft, scam emails or phone calls, online fraud, offensive material and child pornography, material promoting racial hatred or religious extremism, access to online services, email account hacking, online banking fraud, cyber extortion or malicious software. In order to determine the impact that cyber attacks have on society it is necessary to understand how people and companies use ICTs, such as social networks, the information they share, their privacy concerns, or the use of electronic services such as online payments or the cloud. This study becomes central not only to try to prevent/minimise risks, showing what has been done in this area, but more importantly, the way forward to try to prevent or minimise possible risks in the future.
- Continuous Assurance for the Digital Transformation of Internal AuditingPublication . Barros, Cátia; Marques, Rui PedroAs a result of the increasing demand on the credibility of the financial information disclosure, internal auditing has been playing an increasingly important role in organizations. Currently, there is a need to ensure the compliance of organizational transactions in real time in order to increase the reliability of the information and to reduce risks. In this context, the concept of Continuous Assurance has emerged, allowing to reduce potential errors and risks and obtain useful information in real time, supporting more effectively the decision making and internal auditing. This paper aims to understand the importance and the use of Continuous Assurance services from the perspective of the internal auditor. So, the methodology used is qualitative and the questionnaire survey was used to collect data from interna auditors in Portugal. The main results demonstrate, among other findings, that the Continuous Assurance services are considered by the internal auditors as very important. Despite this, its implementation in the organizations does not follow the importance assigned to it, and is still far from being fully deployed. The dimension of the audit department is an influential factor in the use of some Continuous Assurance services.
- Corporate Governance and banking performance in Portugal: The impact of variable - RAC_IMP (Impairments)Publication . Pereira, Adalmiro; Vaz, ÂngelaEffective corporate governance practices are essential to achieving and maintaining societal trust in the banking system, which is essential for the smooth functioning of the financial sector and the economy. Much of the literature associated with Corporate Governance considers, in addition to concepts, the implementation cycle and the corresponding models. Corporate Governance cycles are related to corporate bankruptcies and the negligence of the board of directors, which are more common when a long period of economic expansion is followed by a period of crisis, which demonstrates failures in Corporate Governance. The main objective of the research is to analyze the impact of variables associated with governance, structure, and economy on the economic and financial performance of banking institutions in Portugal. In the model, a risk measure is used to determine whether Corporate Governance has an impact on a bank's risk-taking, the Impairment Ratio for Credit to Customers in relation to Assets. After performing the significance test for each of the variables (student t test), it is possible to determine that the following variables will be excluded: Bank Size (LNAT), Customer Deposits (LNDEP), Interest Rate (TXJUR). We accept the following variables Corporate Governance (CG); Financial Autonomy (CPAT); Return on Average Assets (ROAA); GDP Rate Variation (TXPIB) and Inflation Rate (TXINF).
- Design of a trust system for e-commerce platforms based on quality dimensions for linked open datasetsPublication . Valencia-Martinez, Camilo Alejandro; Gaona-García, Paulo Alonso; Montenegro-Marin, Carlos EnriqueThis article describes a proposal about a trust system for e-commerce platform based on semantic web technologies and trust dimensions rules. We try to expose a system that allow to manage communication processes between e-commerce platforms and users in a trustworthy manner. It allows the data flows and transactions gain more trust across the entire process. All of this can be achieved through the inference of rules exposed in the defined ontology, complemented by a cloud-based system with microservices architecture. With the implementation of the system through an e-commerce platform, could consume data from the microservices in order to get inferences about its clients that want to buy or sell something within its system. This system was created based on rules defined by the ontology, as well as the microservices could be used to register information about multiple e-commerce transactions. The result of this work is the Ontology and semantic web rules defined and implemented through protege.
- Gamification in the process of cognitive stimulation in children with Down syndromePublication . Navas-Alarcón, Eduardo; Caizachana, Alex; López, IreneThis research studies the use of new information and communication technologies for the benefit of children with Down syndrome, it is about the design and programming of an application for mobile devices that stimulates playful interactions with the resource of gamification that takes advantage of the technological potential of video games in the educational field. Its interface was designed using Adobe Animate software with Action script programming language, designing two-dimensional animated graphics that encourage affective, cognitive and behavioral processes such as animals, their habitat and food; it also incorporates scenarios and sounds of easy grouping to encourage their academic activity in attention, visual retention and cognitive stimulation. The methodology used to design the first prototype was a survey of teachers, psychologists and language specialists of the Foundation for children with special abilities "San Miguel de Salcedo" FUNESAMI, who actively contributed in the development, structure, content and implementation of the application, which was evaluated with the active participation of 14 children with Down syndrome in average age of 6 to 12 years, The application was evaluated with the active participation of 14 children with Down syndrome with an average age of 6 to 12 years, finding remarkable improvements in the attention and retention that the child directs to the game, achieving an interaction that facilitates the teaching-learning process compared to the traditional method, thus contributing to the improvement of the quality of life and development of the child patient, thus complying with what is stated in the Constitution of Ecuador contributing to the good living.
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