Browsing by Author "Lima, Daniela"
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- Exploratory Study on the Effect of Working Conditions of Portuguese Health Professionals on Burnout and Substance AbusePublication . Pitacho, Liliana; Lima, Daniela; Cordeiro, João Pedro Pinahis study explores the perceptions of a sample of Portuguese healthcare professionals' about working conditions, their impact on behaviour, and mental health. The intention is to increase the knowledge about the effect of these conditions on substance abuse and burnout. The sample includes 91 professionals, averaging 39 years of age, with 72.4% females, 17.6% physicians, and 82.4% nurses. The MBI, SDS, and WCAS were used as measurement instruments. Just 20.9% view their conditions positively, while 38.5% find them unfavourable, emphasising precariousness, physical environment, and material inadequacy in healthcare institutions. Notably, public sector conditions are worse than in the private sector. The study reveals a significant impact of these conditions on burnout symptoms and substance consumption among professionals. Over 80% experience high emotional exhaustion, and nearly 60% display elevated depersonalisation. Furthermore, comparative analyses of these variables were conducted based on socio-demographic and professional variables. The study links adverse working conditions to substance consumption as a maladaptive coping strategy. Professionals facing burnout are more likely to use tobacco, alcohol, and psychoactive substances, affecting individual well-being, patient care, and the healthcare system. Finally, theoretical and practical implications of results were discussed
- Exploratory study on the effect of working conditions of portuguese health professionals on burnout and substance abusePublication . Pitacho, Liliana; Lima, Daniela; Cordeiro, João Pedro Pina
- Importância das caraterísticas individuais na determinação dos comportamentos de cidadania organizacionalPublication . Cordeiro, João Pedro Pina; Pitacho, Liliana; Lima, DanielaO objetivo desta investigação é analisar a relação entre os comportamentos de cidadania organizacional (CCO) e as caraterísticas individuais (sexo, idade, habilitações académicas, categoria profissional e antiguidade). Recorreu-se à aplicação de um inquérito aos profissionais não-docentes (N = 127) de uma instituição de ensino superior portuguesa. Os respondentes são maioritariamente do sexo feminino, entre 40 e 49 anos, licenciados ou 12º ano, funções de assistentes técnicos ou técnicos superiores, com níveis elevados de antiguidade. Os principias resultados mostram que os profissionais não-docentes desenvolvem CCO, ainda que de diferentes tipos e níveis, os quais são suportados por algumas caraterísticas individuais. Em termos de implicações, esta investigação pretende contribuir para a formulação e implementação de estratégias de gestão ancoradas em CCO, apoiando a formulação de sistemas de gestão centrados em atitudes comportamentais no e perante o trabalho. São apresentadas implicações práticas, limitações e sugestões para futuras investigações.
- Organizational citizenship behaviors in the portuguese hospitality industry: a study on sociodemographic and professional variablesPublication . Cordeiro, João Pedro Pina; Pitacho, Liliana; Lima, DanielaThe aim of this research is to reflexively analyze and discuss organizational citizenship behaviors. By conducting an empirical test based on the assertions within the fields of the positive organizational behavior and the social identity theory, the specific objective is to analyze the relation- ship between organizational citizenship and sociodemographic and professional variables. A study was carried out by surveying employees of Portuguese hotel units. The sample consisted of 798 em- ployees, mostly males, between 30 and 34 years old, with secondary school education, serving as operatives or undifferentiated employees, and having middle levels of seniority in the organization. The main results show that hotel employees develop organizational citizenship behaviors, albeit of different types and levels, which are supported by some sociodemographic and professional variables. The findings show that age and seniority are the most important and strongest variables significantly related to organizational citizenship behaviors. This study has several implications, highlighting the role and support that managers and decision-makers must have in reinforcing positive volun- tary personal and social behaviors among hotel employees. This research aims to contribute to the formulation and implementation of management strategies anchored in organizational citizenship behaviors, supporting the formulation of management systems centered on behavioral attitudes at work in the context of the hotel sector.
- Study of the mediating effect of social support and interpersonal conflicts in the relationship between work overload and work-life conflictPublication . Pitacho, Liliana; Lima, Daniela; Cordeiro, João Pedro PinaIn today's dynamic organizational landscape, constant changes have heightened pressure on businesses, exposing workers to a multitude of psychosocial risk factors that can detrimentally affect their professional and personal well-being. Among these factors, work overload has emerged as a significant concern, driven by the competitive demands placed on organizations. This study investigates the role of social factors within the organizational context as potential buffers or amplifiers of the effects of work overload, specifically focusing on social support from peers and levels of interpersonal conflict. Our sample comprises 203 workers, predominantly women (81.8%), with an average age of 40.05 years, representing diverse sectors. Findings reveal that work overload contributes to increased work-life conflict levels. Social support acts as a protective factor in this relationship, and interpersonal conflicts exacerbate this relationship. These insights hold theoretical and practical significance, offering organizations guidance on leveraging the social climate to mitigate the adverse effects of stressors like work overload.