Loading...
Publication
Study of the mediating effect of social support and interpersonal conflicts in the relationship between work overload and work-life conflict
| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| 876.46 KB | Adobe PDF |
Advisor(s)
Abstract(s)
In today's dynamic organizational landscape, constant changes have heightened pressure on
businesses, exposing workers to a multitude of psychosocial risk factors that can detrimentally affect
their professional and personal well-being. Among these factors, work overload has emerged as a
significant concern, driven by the competitive demands placed on organizations. This study
investigates the role of social factors within the organizational context as potential buffers or amplifiers
of the effects of work overload, specifically focusing on social support from peers and levels of
interpersonal conflict. Our sample comprises 203 workers, predominantly women (81.8%), with an
average age of 40.05 years, representing diverse sectors. Findings reveal that work overload
contributes to increased work-life conflict levels. Social support acts as a protective factor in this
relationship, and interpersonal conflicts exacerbate this relationship. These insights hold theoretical and
practical significance, offering organizations guidance on leveraging the social climate to mitigate the
adverse effects of stressors like work overload.
Description
Keywords
Work Overload Work-life Conflict Peer Social Support Interpersonal Conflict
Citation
Pitacho, L., Lima, D., & Cordeiro, J.P. (2024). Study of the Mediating Effect of Social Support and Interpersonal Conflicts in the Relationship between Work Overload and Work-Life Conflict. International Journal on Working Conditions, 27, 20-38.