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Potencial do recurso dos sensores biométricos na PSP: operacionalidade, produtividade e rentabilidade na identificação do cidadão
| Name: | Description: | Size: | Format: | |
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| 5.74 MB | Adobe PDF |
Advisor(s)
Abstract(s)
A necessidade de modernização tecnológica na Polícia de Segurança Pública (PSP) é
premente, visando aumentar a eficiência e a produtividade dos polícias no cumprimento
das suas funções. Atualmente, os procedimentos manuais e recursos antiquados são
questionados em relação à sua eficácia e custo-benefício em comparação com tecnologias
biométricas já estabelecidas em outros países. O estudo foca-se em avaliar o tempo e os
custos associados ao preenchimento manual de dados pessoais em comparação com o
uso de sensores biométricos para identificação. A metodologia adotada é pós-positivista,
com abordagem aplicada e métodos explicativos, utilizando técnicas quantitativas de
estatística descritiva e inferencial. Os resultados indicam que o custo por hora/homem de
um polícia utilizando sensores biométricos é consideravelmente inferior ao método manual
tradicional, representando apenas 2,6% do custo atual por procedimento. Além disso, há
uma concordância significativa entre os polícias quanto à necessidade de adoção desses
sensores. A análise económico-financeira revela que o retorno do investimento em
tecnologia biométrica seria superior a 200%, com um Payback máximo de seis meses,
sugerindo forte viabilidade e benefícios económicos para a PSP. Os resultados também
demonstram que o Estado gasta significativamente mais em procedimentos manuais do
que o necessário com tecnologias biométricas, ressaltando a importância de uma
atualização tecnológica para otimizar recursos. Estes resultados fornecem uma base sólida
para argumentar a favor de maiores alocações de verbas para investimentos em tecnologia
nas Forças de Segurança, destacando a necessidade de resultados tangíveis para
sustentar esses investimentos. No contexto de recursos humanos escassos e materiais
obsoletos, a modernização tecnológica é crucial para melhorar a eficiência operacional e a
eficácia das chefias na alocação de recursos e no processo de tomada de decisão.
The need for technological modernisation in the Polícia de Segurança Pública is pressing, with the aim of increasing the efficiency and productivity of police officers in carrying out their duties. Currently, manual procedures and outdated resources are questioned in relation to their effectiveness and cost-benefit compared to biometric technologies already established in other countries. The study focuses on evaluating the time and costs associated with manually filling in personal data compared to using biometric sensors for identification. The methodology adopted is post-positivist, with an applied approach and explanatory methods, using quantitative techniques of descriptive and inferential statistics. The results indicate that the cost per man-hour of a police officer using biometric sensors is considerably lower than the traditional manual method, representing only 2.6 per cent of the current cost per procedure. In addition, there is significant agreement among police officers on the need to adopt these sensors. The economic and financial analysis shows that the return on investment in biometric technology would be over 200%, with a maximum Payback of six months, suggesting strong viability and economic benefits for the PSP. The results also show that the state spends significantly more on manual procedures than is necessary with biometric technologies, highlighting the importance of a technological upgrade to optimise resources. These results provide a solid basis for arguing in favour of greater allocations of funds for investments in technology in the Security Forces, highlighting the need for tangible results to back up these investments. In the context of scarce human resources and obsolete materials, technological modernisation is crucial to improving operational efficiency and the effectiveness of leadership in resource allocation and decision-making.
The need for technological modernisation in the Polícia de Segurança Pública is pressing, with the aim of increasing the efficiency and productivity of police officers in carrying out their duties. Currently, manual procedures and outdated resources are questioned in relation to their effectiveness and cost-benefit compared to biometric technologies already established in other countries. The study focuses on evaluating the time and costs associated with manually filling in personal data compared to using biometric sensors for identification. The methodology adopted is post-positivist, with an applied approach and explanatory methods, using quantitative techniques of descriptive and inferential statistics. The results indicate that the cost per man-hour of a police officer using biometric sensors is considerably lower than the traditional manual method, representing only 2.6 per cent of the current cost per procedure. In addition, there is significant agreement among police officers on the need to adopt these sensors. The economic and financial analysis shows that the return on investment in biometric technology would be over 200%, with a maximum Payback of six months, suggesting strong viability and economic benefits for the PSP. The results also show that the state spends significantly more on manual procedures than is necessary with biometric technologies, highlighting the importance of a technological upgrade to optimise resources. These results provide a solid basis for arguing in favour of greater allocations of funds for investments in technology in the Security Forces, highlighting the need for tangible results to back up these investments. In the context of scarce human resources and obsolete materials, technological modernisation is crucial to improving operational efficiency and the effectiveness of leadership in resource allocation and decision-making.
Description
Keywords
PSP tecnologia biométrica eficiência análise custo-benefício modernização tecnológica biometric technology efficiency cost-benefit analysis technological modernisation