Loading...
Publication
Análise quantitativa e qualitativa da utilização da plataforma Escola 360 na Administração Escolar Portuguesa
| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| 3.86 MB | Adobe PDF |
Authors
Advisor(s)
Abstract(s)
Este estudo investiga a perceção dos utilizadores sobre a usabilidade da plataforma
Escola 360, uma ferramenta central na administração escolar em Portugal. A pesquisa
adota uma abordagem mista, combinando métodos quantitativos e qualitativos para
captar uma imagem detalhada das opiniões dos utilizadores, descrevendo suas
experiências com a plataforma e elencando benefícios, dificuldades e sugestões
relacionadas ao software. O estudo envolveu membros da administração escolar de
dezassete distritos portugueses, que responderam a um formulário hospedado na
plataforma Google Forms. Foram recebidas 78 respostas ao nosso instrumento de
recolha de dados que utilizou a Escala de Usabilidade do Sistema (SUS) para recolher
dados quantitativos e quatro perguntas abertas para obter dados qualitativos.
A plataforma Escola 360 obteve uma pontuação média de 27,91, muito abaixo do valor
de referência de 68, considerado o mínimo para uma usabilidade aceitável. Este
resultado reflete uma perceção negativa generalizada, destacando problemas
significativos de complexidade e desempenho do sistema. Em contraste, os aspetos
positivos mencionados incluem a capacidade de integração e centralização de dados,
considerados benéficos para a administração escolar.
Na parte qualitativa do estudo, foram feitas quatro perguntas abertas aos participantes
para explorar mais profundamente suas experiências e perceções sobre a plataforma.
As respostas destacaram a necessidade de melhorias substanciais para tornar a
plataforma mais intuitiva e eficiente. O estudo conclui que é crucial implementar
melhorias na usabilidade para aumentar a eficácia da administração escolar. Os
participantes do estudo em questão propuseram que a plataforma seja reformulada ou
significativamente melhorada para melhor atender às necessidades dos utilizadores,
promovendo uma gestão escolar mais eficaz e adaptada às realidades educacionais
contemporâneas
This study investigates users' perception of the usability of the Escola 360 platform, a central tool in school administration in Portugal. The research adopts a mixed approach, combining quantitative and qualitative methods to capture a detailed image of users' opinions, describing their experiences with the platform and listing benefits, difficulties, and suggestions related to the software. The study involved school administration members from seventeen Portuguese districts, who responded to a form hosted on the Google Forms platform. Seventy-seven valid responses were received to our instrument, which used the System Usability Scale (SUS) to collect quantitative data and four open-ended questions to obtain qualitative data. The Escola 360 platform received an average score of 27.91, well below the benchmark of 68, considered the minimum for acceptable usability. This result reflects a widespread negative perception, highlighting significant issues with the system's complexity and performance. In contrast, the positive aspects mentioned include the platform's ability to integrate and centralize data, which are considered beneficial for school administration. In the qualitative part of the study, four open-ended questions were posed to participants to explore their experiences and perceptions of the platform more deeply. The responses highlighted the need for substantial improvements to make the platform more intuitive and efficient. The study concludes that it is crucial to implement usability enhancements to increase the effectiveness of school administration. It is proposed that the platform be redesigned or significantly improved to better meet users' needs, thereby promoting more effective school management adapted to contemporary educational realities
This study investigates users' perception of the usability of the Escola 360 platform, a central tool in school administration in Portugal. The research adopts a mixed approach, combining quantitative and qualitative methods to capture a detailed image of users' opinions, describing their experiences with the platform and listing benefits, difficulties, and suggestions related to the software. The study involved school administration members from seventeen Portuguese districts, who responded to a form hosted on the Google Forms platform. Seventy-seven valid responses were received to our instrument, which used the System Usability Scale (SUS) to collect quantitative data and four open-ended questions to obtain qualitative data. The Escola 360 platform received an average score of 27.91, well below the benchmark of 68, considered the minimum for acceptable usability. This result reflects a widespread negative perception, highlighting significant issues with the system's complexity and performance. In contrast, the positive aspects mentioned include the platform's ability to integrate and centralize data, which are considered beneficial for school administration. In the qualitative part of the study, four open-ended questions were posed to participants to explore their experiences and perceptions of the platform more deeply. The responses highlighted the need for substantial improvements to make the platform more intuitive and efficient. The study concludes that it is crucial to implement usability enhancements to increase the effectiveness of school administration. It is proposed that the platform be redesigned or significantly improved to better meet users' needs, thereby promoting more effective school management adapted to contemporary educational realities
Description
Keywords
Escola 360 Administração escolar Usabilidade Sistemas de gestão escolar School administration Usability School management systems