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- A systematic literature review of Gamification in Cultural Heritage: Where are we? Where do we go?Publication . Marques, C. G.; Pedro, João P.; Dionísio, Marta; Almeida, Paula; Silva, Cláudia Pires DaGamification has become an important tool in many organizations and fields of study. Despite the growing body of work, there are still many open paths for new research. This paper aims look at the uses of Gamification in the field of Cultural Heritage, to take account of where the research is and to point the open paths for the future in a post-pandemic word. To do this, this paper presents a systematic literature review on Gamification in Cultural Heritage. While other endeavors have been conducted by other authors to map out the field, the scope of this study aimed to be much broader. The goal was to understand who the main actors with publications in the field are, as well as for what purposes and to what forms of Heritage is gamification being applied to. The findings indicate that European institutions are the main publishers of research on Gamification in Heritage, with the field still being dotted with incidental, one-time, studies. Whist intangible forms of Heritage are gaining ground in the use of Gamification, the field is largely dominated by GLAM institutions and groupings of mutually diverse Cultural Heritage assets, such as in tourist destinations. This paper also argues for more substantial networks and collaborative work between researchers.
- O Ativação do Mecanismo de Apoio “adaptar Turismo”, em Portugal, como meio de Relançamento Económico do SectorPublication . Almeida, Paula; Marques, C. G.; Pires da Silva, Cláudia; Dionísio, MartaEste estudo visa analisar a distribuição das verbas afetas ao incentivo financeiro do setor, num primeiro trimestre, pelo mecanismo de apoio criado pelo instrumento jurídico Despacho Normativo nº24/2021, na senda do Plano Reativar Turismo/Construir Futuro apresentado em maio do ano corrente. A Resolução do Conselho de Ministros nº76/2021, de 20 de maio, que criou o referido plano veio a definir um conjunto de ações e de medidas de resposta às necessidades do setor do turismo decorrentes do severo impacto económico e social da pandemia provocada pela COVID 19. Tendo consciência da necessidade de apoio às empresas deste sector, o mecanismo de apoio visa criar instrumentos de financiamento que, ao mesmo tempo que potenciam a retoma da atividade turística, contribuam para a meta de requalificação, pela aposta das empresas na digitalização. O diagnóstico da transição digital como fator de sustentabilidade neste setor tem evidenciado grandes progressos no posicionamento de Portugal, no panorama mundial de turismo sustentável, para o que pretende reforçar tal posição o pacote de incentivos criados pelo citado mecanismo de apoio. Ao longo do presente estudo, propomo-nos analisar o impacto imediato destas medidas, por via duma análise de inquéritos a PME que tenham critérios de elegibilidade para os projetos a apresentar.
- Implementation Measures of EU Strategy for Sustainable TourismPublication . Almeida, Paula; Pires da Silva, Cláudia; Dionísio, Marta; Marques, C. G.All over Europe it became clear that tourism is a cross-cuting economic activity with a wide-ranging impact on the environment and climate and on the EU´s economy as a whole. The tourism industry directly or indirectly employs 27 million people which accounts for 11.2% of total EU employment and helps to promote a positive regional development and contribute to the conservation of biodiversity, social welfare and economic security of local communities. As tourism and transport industries were among those most affected by Covid-19, as a result to restriction on travel, as a way to control the spreading of virus, it was clear that measures will be stronger as a part of a coordinated EU strategy. In this study we will approach the EU legislation that has been approved to create a common frame work for essential and non-essential travel, enabling the industry to adapt and apply compliant hygiene measures and the implementation in EU member states. Only by providing the EU and its Member States with a factual overview and data for policymakers, they will feel enable to devise informed strategies, based on collected and analysed tourism data.
- Implementation Measures of EU Strategy for Sustainable TourismPublication . Almeida, Paula; Pires da Silva, Cláudia; Dionísio, Marta; Marques, C. G.All over Europe it became clear that tourism is a cross-cutting economic activity with a wide-ranging impact on the environment and climate and on the EU´s economy as a whole. The tourism industry directly or indirectly employs 27 million people which accounts for 11.2% of total EU employment and helps to promote a positive regional development and contribute to the conservation of biodiversity, social welfare and economic security of local communities. As tourism and transport industries were among those most affected by Covid-19, as a result to restriction on travel, as a way to control the spreading of virus, it was clear that measures will be stronger as a part of a coordinated EU strategy. In this study we will approach the EU legislation that has been approved to create a common frame work for essential and non-essential travel, enabling the industry to adapt and apply compliant hygiene measures and the implementation in EU member states. Only by providing the EU and its Member States with a factual overview and data for policymakers, they will feel enable to devise informed strategies, based on collected and analysed tourism data.
- Study about the importance of E-fatura and IVAucher in the tourism and culture sectors in pandemic timesPublication . Marques, C. G.; Almeida, Paula; Pires da Silva, Cláudia; Dionísio, Marta; Dias, Inês Isabel; Pedro, João P.Since February 2015, Portuguese citizens can deduct from VAT a percentage of the expenses on their invoices. This deduction includes expenses related to accommodation, catering and similar. This action is done through the online E-fatura platform, a space where Portuguese taxpayers can check their invoices and the amounts of deductions. By encouraging taxpayers to ask for an invoice, the Portuguese Government intends to fight tax evasion and fraud and to privilege sectors of the economy such as tourism. With the pandemic caused by SARS-COV-2, the Government is preparing to launch another technological platform to put into practice another measure to support tourism called IVAucher and which it presented in the State Budget for 2021. This temporary measure will allow citizens accumulate VAT on consumption in restaurants, hotels and culture, in vouchers that can be discounted in the following quarter on new consumption in the same activities. This study aims to present the opinion of the Portuguese about these measures. A national survey was carried out through an electronic survey to understand whether the Portuguese know the measures and whether they use or intend to use it, and to know their opinion about the impact of this on the consumption of products and services related to the tourism and culture sector. The results show an overall positive view of these measures, although they do not seem, by themselves, to induce significant changes in consumer’s behaviours. The study also makes clear the need for further research on the interplay between these measures and other public policies being implemented, particularly those focused on the stimulus of the demand.
- The impact of the trays festival within the economy of the city of TomarPublication . Dionísio, Marta; Pires da Silva, Cláudia; Marques, C. G.; Almeida, Paula; Fernandes, Filipa; Pinto Coelho, João; Camponês, AndréThis study seeks to analyse the impact of a cultural event, the Trays Festival, in the city of Tomar, located in the centre of Portugal. Within the process of a region’s touristic development there are several domains such as the historical, cultural and natural that must be considered while analysing a specific manifestation of a tradition which has its origins in the cult of the Holy Spirit. According to the growing importance that cultural heritage assumes nowadays, the Trays Festival was inscribed as Intangible Cultural Heritage of Humanity this year, being a way to preserve the city’s cultural history as wellas an instrument of promotion of the city making it a tourist destination of choice. This is a goal which preserves the authenticity of the historical and cultural characteristics of the city and its traditions, valuing at the same time its own identity. Perceiving the capacity that this type of events has on attracting economic benefits, it is often the justification used for their accomplishment. In economic terms these events are catalysts for attracting tourists which leads to the increase of needs such as the knowledge of foreign languages and the use of apps and other technological tools. Thus, this study aims to provide an integrated learning through the interpretation of the manifestations of intangible cultural heritage with a high touristic value namely the Trays Festival. Therefore, it will also provide insight into contemporary social and cultural dynamics in the promotion, enhancement and attraction of tourists boosting the local economy. Thus, this project, which started in 2019 and is still under development, aims to analyse the impact of the Trays Festival concerning the economic, social and cultural fields, as well as the ability to promote and attract tourists. So far, data has been collected from the local tourist accommodation, the focus of this work.