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- Training and management support as determinants of ERP successPublication . Bento, Fernando; Costa, Carlos J.; Aparicio, ManuelaOs ERP (Enterprise Resource Planning) são importantes ferramentas de software que integram todas as áreas funcionais de uma organização. Assumem perante a organização um papel preponderante quer no apoio aos níveis de gestão estratégico, tático e operacional. Dada a sua complexidade, o sucesso deste sistema depende de vários fatores. A investigação aqui reportada foca-se no impacto do suporte da gestão de topo e da formação dos utilizadores sobre a adoção e sucesso dos sistemas de informação. Para tal foi desenvolvido um modelo e em seguida realizado estudo empírico para respetiva validação. Os resultados deste estudo mostram como o suporte da gestão de topo e da formação dos utilizadores podem ser determinantes na avaliação de sucesso dos ERP.
- Enterprise resource planning adoption and satisfaction determinantsPublication . Costa, Carlos; Ferreira, Edgar; Bento, Fernando; Aparício, ManuelaEnterprise Resource Planning (ERP) systems are at the core of every firm. Making people use this costly and time-consuming investment is one of the most important issues to deal with. The main objective of the present study is to find the key determinants that open the door to user satisfaction and adoption. A theoretical model was set and an online survey was conducted to understand ERP users' perspective on such matters.The outcome was the model validation an dthe understanding that top management support, training, and the system quality are important constructs to assess adoption user satisfaction. Infact,thelatter (systemquality) has a significant influence on the behaviour a lintention to use and also in the overall user satisfaction. As management support is a very relevant determinant to ERP usage. Accordingly, this study enlightens theory, by contributing to a new model of ERP adoption and satisfaction. It also provides relevant evidence to companies involved in the ERP implementation process.
- Avaliação do Sucesso dos Erp’s: Uma Nova Perspectiva.Publication . Bento, Fernando; Costa, CarlosA problemática da medição do sucesso dos sistemas de informação tem ocupado quer investigadores quer profissionais nas áreas de sistemas de informação. No trabalho de investigação aqui reportado a preocupação focaliza-se em encontrar uma solução para avaliação de sucesso de um caso específico de Sistemas de Informação - os ERP (Entreprise Resource Planning). Para tal realizou-se a revisão da literatura dando ênfase ainda às várias fases do ciclo de vida do ERP. Como resultado é proposto um novo modelo suportado na revisão da literatura em que se verifica que ao longo do ciclo de vida as várias dimensões vão adquirindo relevância diferenciada.
- ERP Conceptual EcologyPublication . Bento, Fernando; Costa, Carlos; Aparicio, ManuelaThe technological evolution of recent years has made that information systems frequently adapt to the market realities to fulfill the improvements of the company’s organizational processes. In this context, new paradigms, approaches, and concepts were disseminated through the new realities of information systems. This study aims to verify how ERP (Enterprise Resource Planning) has been related to other information systems within its ecosystem. For this purpose, we have reviewed the literature based on 650 publications whose central theme was the ERP. The data were treated through a graphical analysis, inspired by SNA (Social Network Analysis), represented by related ERP concepts. The study results, determine the connection degree between the concepts that emerged with the technological evolution and the ERP, thus representing the ERP interoperability tendencies, over the last years. The study concludes that ERPs have been improving and substantially increasing the conditions of nteroperability with other information systems and with new organizational concepts that have emerged through the technological availability. This fact led to a better organizational process’s adoption and more organizational performance.
- Infrared Thermal Imaging: A dataset definition towards decision making and intelligencePublication . Ricardo Vardasca, PhD, ASIS, FRPS; Bento, Fernando; TERESO, MARCO; Martinho, DomingosInfrared imaging is being used every day for monitoring and diagnostic purposes, although it is poorly documented, which can be a major barrier for intelligence creation from the data collected. This research looked deeper into reference recent literature to find the different sources of data related to an IR examination. It was found that exam, image, object of interest, environmental and equipment data are required for a comprehensive dataset. This dataset will enforce quality assurance and drive decision making through being the basis for intelligence generation.
- Modelos de Sucesso S.I., 25 Anos de EvoluçãoPublication . Bento, Fernando; Costa, Carlos; Aparício, ManuelaEste estudo pretende relatar uma revisão da literatura ao nível da evolução do modelo da avaliação do sucesso dos sistemas de informação, especificamente o modelo de DeLone & McLean (1992) durante os últimos vinte cinco anos. Pretende-se ainda referir as principais criticas ao modelo pelos diversos investigadores que contribuíram para a sua atualização, fazendo do mesmo nos dias de hoje, um dos mais utilizados para medir o sucesso dos sistemas da informação.
- Easy-Programming: towards a web collaborating algorithmic and programming aid for early apprenticesPublication . Ricardo Vardasca, PhD, ASIS, FRPS; TERESO, MARCO; Bento, Fernando; Martinho, DomingosScience, Technology, Engineering and Mathematics (STEM) under graduate students must develop problem solving skills through algorithmic and programming learning. There are several tools available to aid them in this pro cess but none in a web collaborative environment that can be used for e learning accommodating the three methods available for that development: code, flowchart, and pseudocode. It is aim of this research to outline the exist ing tools and their features, and to propose a new web based collaborative tool accommodating the main features found. An architecture, technological infra structure, database structure, requirements definition, UML use case and class diagrams and a user interface were proposed. New STEM undergraduate stu dents can develop a solid foundation in algorithmic thinking, problem-solving skills, and the ability to effectively communicate and collaborate with others, establishing the foundations for their success in specific fields.