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Publication
A influência da motivação no trabalho sobre a percepção do risco
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Advisor(s)
Abstract(s)
Intitulada por “A Influência da Motivação no Trabalho sobre a Percepção do Risco”, esta
investigação visa analisar alguns aspectos da dinâmica organizacional para questões relacionadas
com a segurança, e com factores humanos reflectidos na motivação e na percepção do risco no
trabalho.
O estudo feito incidiu numa organização da Indústria de Defesa, mais propriamente no sector do
armamento, cuja área de negócio releva-se de elevado risco, tendo em conta que são
permanentemente manuseados componentes energéticos e materiais com componentes
energéticos. As tarefas executadas são, na sua maioria, manuais e monótonas, e a progressão na
carreira é inexistente.
Estas condicionantes, entre outras, podem levar a uma gradual desmotivação, e é evidente que se
deve ter uma sensibilidade acrescida para questões relacionadas com a segurança e bem-estar
dos seus trabalhadores. É forçosamente necessário que se labore com rigor e concentração,
sendo que é fundamental que o indivíduo exposto tenha plena consciência dos riscos a que está
sujeito e se mantenha em constante alerta.
Assim, é necessário analisar as maneiras de pensar (percepções) e de agir dos trabalhadores
(comportamentos), de forma a compreender-se a relação entre a realidade e as construções
simbólicas feita por cada indivíduo. Esta análise, conjuntamente com a observação dos níveis
motivacionais, dá-nos a informação de que o estímulo motivacional está interligado há forma de
pensar e de agir.
O objectivo geral deste estudo é conhecer as diferentes formas de motivação organizacional,
servindo de base à análise da motivação dos trabalhadores, e verificar se esta influencia a
percepção do risco dos mesmos. Com esta interligação pressupõe-se que o controlo dos níveis
motivacionais é a base para assegurar comportamentos seguros e consequentemente para
manter uma organização saudável e próspera.
Com o intuito de contextualizar o objecto de estudo deste trabalho, começa-se por abordar
modelos teóricos sobre os temas em questão, como a Cultura e Clima de Segurança, a Motivação
e a Percepção do Risco, isto para que houvesse um maior conhecimento sobre os mesmos e uma
base teórica que suportasse a recolha e a análise de dados. Para a recolha de dados, foi utilizado
o método de pesquisa qualitativo, através de entrevistas semi-estruturadas e individuais, pelo
facto da população em estudo ser bastante reduzida, constituída por 11 indivíduos. Estas
entrevistas foram examinadas com base em análise de conteúdo.Com este trabalho, a informação recolhida indica uma relação directa entre motivação e
comportamento seguro. Sendo que quanto mais motivado está um trabalhador, mais adequados e
seguros são os comportamentos adoptados.
Under the title of “The Influence of Work Motivation on Risk Perception”, this research is intended to analyze some aspects of the organizational dynamics for matters related with safety, as well as with human factors reflected on motivation and on risk perception in work. The conducted study focused on an organization within the Defence Industry, more precisely on the armament branch, whose business area can be rated as of high risk, taking into account that energetic components and materials with energetic components are constantly handled. Performed tasks are in most cases manual and monotonous, and no progress in career is expected. These constraints, among others, can lead to a gradual lack of motivation, and it is self-evident that there must be an increasing sensitiveness on matters related with safety and well-being of the concerned workers. It is absolutely necessary to work accurately and carefully, whereas it is essential that the concerned individual is fully aware of the hazards which he is exposed to and can remain steadily on the alert. Therefore, there is a need to analyze the workers' ways of thinking (perceptions) and acting (behaviours), in order to understand the relationship between reality and the symbolic concepts built by each individual. This analysis, together with the observation of the motivation levels, provided us with the information that the motivational stimulus is interlinked with the way of thinking and acting. The general scope of this study is to know the various forms of organizational motivation, providing the basis for analyzing the workers' motivation and checking whether this can influence their risk perception. With such an interlink, the control of motivational levels is assumed to be the basis to ensure safe behaviours, and thus to maintain a healthy and prosperous organization. For the purpose of focusing the context of the object of this survey, to begin with theoretical patterns have been dealt on the subjects in question, such as Safety Culture and Safety Climate, Motivation and Risk Perception, so that there would be a better understanding thereupon and a theoretical basis likely to substantiate data collection and processing. For data collection the qualitative research method was used, through individual semi-structured interviews, as the population under survey was quite small, made up by 11 individuals only. These interviews have been examined on the basis of their contents analysis. Within the present survey, collected information suggested a direct relationship between motivation and safe behaviour, whereas the more motivated a worker is, the safer and more suitable his/her behaviour will be.
Under the title of “The Influence of Work Motivation on Risk Perception”, this research is intended to analyze some aspects of the organizational dynamics for matters related with safety, as well as with human factors reflected on motivation and on risk perception in work. The conducted study focused on an organization within the Defence Industry, more precisely on the armament branch, whose business area can be rated as of high risk, taking into account that energetic components and materials with energetic components are constantly handled. Performed tasks are in most cases manual and monotonous, and no progress in career is expected. These constraints, among others, can lead to a gradual lack of motivation, and it is self-evident that there must be an increasing sensitiveness on matters related with safety and well-being of the concerned workers. It is absolutely necessary to work accurately and carefully, whereas it is essential that the concerned individual is fully aware of the hazards which he is exposed to and can remain steadily on the alert. Therefore, there is a need to analyze the workers' ways of thinking (perceptions) and acting (behaviours), in order to understand the relationship between reality and the symbolic concepts built by each individual. This analysis, together with the observation of the motivation levels, provided us with the information that the motivational stimulus is interlinked with the way of thinking and acting. The general scope of this study is to know the various forms of organizational motivation, providing the basis for analyzing the workers' motivation and checking whether this can influence their risk perception. With such an interlink, the control of motivational levels is assumed to be the basis to ensure safe behaviours, and thus to maintain a healthy and prosperous organization. For the purpose of focusing the context of the object of this survey, to begin with theoretical patterns have been dealt on the subjects in question, such as Safety Culture and Safety Climate, Motivation and Risk Perception, so that there would be a better understanding thereupon and a theoretical basis likely to substantiate data collection and processing. For data collection the qualitative research method was used, through individual semi-structured interviews, as the population under survey was quite small, made up by 11 individuals only. These interviews have been examined on the basis of their contents analysis. Within the present survey, collected information suggested a direct relationship between motivation and safe behaviour, whereas the more motivated a worker is, the safer and more suitable his/her behaviour will be.
Description
Mestrado em Segurança e Higiene no Trabalho
Keywords
Motivação Perceção do risco Cultura e clima de segurança Segurança e higiene no trabalho Motivation Risk perception Safety culture Safety climate Health and safety at work MSHT
Citation
Publisher
Escola Superior de Ciências Empresariais