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O burnout numa amostra de profissionais da polícia de segurança pública
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Abstract(s)
Os profissionais das forças policiais estão sujeitos a uma grande pressão, exigência e stress no seu dia-a-dia, podendo facilmente desencadear a síndrome de burnout (Collin & Gibbs, 2003).
O objectivo deste estudo foi analisar a ocorrência da síndrome de burnout nos profissionais da Polícia de Segurança Pública do Comando Distrital de Setúbal e determinar a existência de possíveis associações com as variáveis sociodemográficas.
Para tal, foi delineado um estudo exploratório para analisar o burnout e a relação deste com as variáveis sociodemográficas (sexo, idade, estado civil, filhos, habilitações literárias, categoria profissional, tipo de serviço, antiguidade, número de horas de trabalho por semana e trabalho por turnos), numa amostra de 238 profissionais da PSP.
Os instrumentos utilizados neste estudo foram o Maslach Burnout Inventory de Maslach e Jackson (1986), traduzido e adaptado por Cruz e Melo (1999), e um questionário para avaliação das variáveis sociodemográficas.
Dos resultados obtidos constata-se que os profissionais da nossa amostra não apresentam níveis significativos de burnout. Relativamente à relação da síndrome de burnout com as variáveis sociodemográficas verifica-se que os profissionais com menos de 45 anos, os que possuem o ensino secundário, os que desempenham funções no Serviço de Patrulha, os que trabalham entre 5 a 10 anos na organização e os que trabalham por turnos são os que apresentam valores mais elevados de despersonalização. Quanto à exaustão emocional os valores mais elevados são nos profissionais divorciados e nos que trabalham há mais de 20 na organização. Quanto à realização pessoal são os que trabalham no Serviço Administrativo que apresentam menor realização pessoal. As implicações dos resultados obtidos para a organização serão discutidas.
Police professionals are subject to great pressure, pressure and stress in their daily lives, which can easily trigger the syndrome we are studying – burnout (Colli & Gibbs, 2003). The purpose of this study is to analyse the burnout syndrome in Public Security Police (PSP) of Setúbal Distric Command and to tedermine the existence of possible associations with sociodemographic variables. So we can achieve some results, we outline an exploratory study that tries to identify and analyze burnout and its relation with sociodemographic variables (gender, age, marital status, children, education, professional category, type of service, seniority, number of working hours per week and shifts), in a sample of 238 PSP professionals. The instruments used in this study were the Burnout Inventory, translated and adapted by Cruz and Melo (1999), from the original Maslach Burnout Inventory of Maslach and Jackson (1986), and a questionnaire containing questions for the evaluation of sociodemographic data. From the results, we have verified that our professionals do not have significant levels of burnout. Regarding the relationship between burnout syndrome and sociodemographic variables, it is found that professionals under 45 years old, those with secondary education, those who work in the Patrol Service, those who work between 5 and 10 years in the organization and shift workers are the ones with the highest depersonalization values. Concerning emotional exhaustion, the highest values are in divorced professionals and those who have worked for over 20 years in the organization. As for personal fulfillment, those who work in the Administrative Service have the least personal fulfillment. The implications of the results obtained for the organization will be also discussed
Police professionals are subject to great pressure, pressure and stress in their daily lives, which can easily trigger the syndrome we are studying – burnout (Colli & Gibbs, 2003). The purpose of this study is to analyse the burnout syndrome in Public Security Police (PSP) of Setúbal Distric Command and to tedermine the existence of possible associations with sociodemographic variables. So we can achieve some results, we outline an exploratory study that tries to identify and analyze burnout and its relation with sociodemographic variables (gender, age, marital status, children, education, professional category, type of service, seniority, number of working hours per week and shifts), in a sample of 238 PSP professionals. The instruments used in this study were the Burnout Inventory, translated and adapted by Cruz and Melo (1999), from the original Maslach Burnout Inventory of Maslach and Jackson (1986), and a questionnaire containing questions for the evaluation of sociodemographic data. From the results, we have verified that our professionals do not have significant levels of burnout. Regarding the relationship between burnout syndrome and sociodemographic variables, it is found that professionals under 45 years old, those with secondary education, those who work in the Patrol Service, those who work between 5 and 10 years in the organization and shift workers are the ones with the highest depersonalization values. Concerning emotional exhaustion, the highest values are in divorced professionals and those who have worked for over 20 years in the organization. As for personal fulfillment, those who work in the Administrative Service have the least personal fulfillment. The implications of the results obtained for the organization will be also discussed
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Keywords
Burnout Variáveis sociodemográficas Polícia Sociodemographic variables Police.