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Publication
Gestão de desempenho e produtividade em equipas virtuais
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Abstract(s)
Na nossa investigação, focámos o nosso estudo nas equipas virtuais, ou seja, aquelas que, geograficamente e organizacionalmente, encontravam-se dispersas, com pouco contato físico, e cuja comunicação é realizada através de programas específicos. Tendo em vista a crescente tendência do trabalho híbrido, procurámos analisar a produtividade e as melhores práticas para liderar uma equipa virtual, identificando o que motivava os colaboradores e os mantinha dedicados.
Para alcançar esses objetivos, realizámos entrevistas com diversos interlocutores envolvidos no trabalho híbrido, incluindo líderes de equipas, que enfrentavam o desafio de manter a produtividade. Essas entrevistas procuraram explorar como esses líderes conseguiam manter a produtividade das suas equipas e identificar áreas que, na sua opinião, poderiam ser melhoradas.
Durante as entrevistas, abordámos vários aspetos do trabalho híbrido, desde estratégias para garantir uma comunicação eficaz até técnicas para manter o empenho dos colaboradores. Os líderes partilharam as suas experiências e perceções sobre a importância de criar um ambiente de trabalho que equilibrasse flexibilidade e estrutura, permitindo que os colaboradores se sentissem apoiados e motivados. Algumas das práticas destacadas incluíram a implementação de ferramentas tecnológicas que facilitavam a colaboração e a comunicação, a definição clara de metas e expectativas, e a promoção de uma cultura de retorno contínuo. Além disso, muitos líderes enfatizaram a importância de reconhecer e recompensar o bom desempenho.
Concluímos que a necessidade de incentivar o uso de equipas virtuais e de procurar soluções para superar as barreiras causadas pela distância física, melhorando a coesão de equipa, é uma contribuição significativa que esperamos oferecer para futuros investigadores.
In our investigation, we focused our study on virtual teams, that is, those that were geographically and organizationally dispersed, with little physical contact, and whose communication was carried out through specific programs. Given the growing trend of hybrid work, we sought to analyze productivity and the best practices for leading a virtual team, identifying what motivated employees and kept them dedicated. To achieve these objectives, we conducted interviews with various interlocutors involved in hybrid work, including team leaders, who faced the challenge of maintaining productivity. These interviews aimed to explore how these leaders managed to keep their teams productive and identify areas that, in their opinion, could be improved. During the interviews, we addressed various aspects of hybrid work, from strategies to ensure effective communication to techniques for maintaining employee engagement. The leaders shared their experiences and perceptions of the importance of creating a work environment that balanced flexibility and structure, allowing employees to feel supported and motivated. Some of the highlighted practices included the implementation of technological tools that facilitated collaboration and communication, the clear definition of goals and expectations, and the promotion of a continuous feedback culture. Additionally, many leaders emphasized the importance of recognizing and rewarding good performance. We concluded that the need to encourage the use of virtual teams and to seek solutions to overcome the barriers caused by physical distance, improving team cohesion, is a significant contribution that we hope to offer to future researchers.
In our investigation, we focused our study on virtual teams, that is, those that were geographically and organizationally dispersed, with little physical contact, and whose communication was carried out through specific programs. Given the growing trend of hybrid work, we sought to analyze productivity and the best practices for leading a virtual team, identifying what motivated employees and kept them dedicated. To achieve these objectives, we conducted interviews with various interlocutors involved in hybrid work, including team leaders, who faced the challenge of maintaining productivity. These interviews aimed to explore how these leaders managed to keep their teams productive and identify areas that, in their opinion, could be improved. During the interviews, we addressed various aspects of hybrid work, from strategies to ensure effective communication to techniques for maintaining employee engagement. The leaders shared their experiences and perceptions of the importance of creating a work environment that balanced flexibility and structure, allowing employees to feel supported and motivated. Some of the highlighted practices included the implementation of technological tools that facilitated collaboration and communication, the clear definition of goals and expectations, and the promotion of a continuous feedback culture. Additionally, many leaders emphasized the importance of recognizing and rewarding good performance. We concluded that the need to encourage the use of virtual teams and to seek solutions to overcome the barriers caused by physical distance, improving team cohesion, is a significant contribution that we hope to offer to future researchers.
Description
Keywords
Equipas virtuais Produtividade Comunicação assíncrona Comunicação síncrona Liderança Desempenho