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Publication
Projeto de implementação de software logístico na distribuição capilar “last mile"
| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| 2.95 MB | Adobe PDF |
Advisor(s)
Abstract(s)
Neste projeto de implementação pretende-se demonstrar as melhorias introduzidas com
a utilização de uma aplicação informática de apoio à gestão logística da distribuição
capilar de uma empresa de produtos alimentares. A empresa Nobre, após uma análise
estrutural da realidade da operação, percebeu que tinha várias falhas e ineficiências que
teriam de ser colmatadas. A aplicação em causa surge no decorrer da evolução das
tecnologias, que são cada vez mais um forte apoio na introdução de melhorias de
processo em toda a cadeia de abastecimento, bem como uma das bases para a
introdução do fator sustentabilidade das organizações (Ranieri et al., 2018).
Demonstraremos o impacto da tecnologia na distribuição capilar, adiante designada por
“Last Mile distribution”, em que será possível aferir as melhorias introduzidas no
processo, tanto ao nível da redução de custos e tempo de operação, como no controlo
de incidências, reduzindo substancialmente o tempo de reação do Serviço de Apoio ao
Cliente em não conformidades detetadas. Este projeto está divido em 4 pontos
principais: Modelo de planeamento de rotas da empresa antes da instalação da
aplicação informática, apresentação da aplicação informática, descrição da
implementação do novo modelo de planeamento e restruturação organizacional do
departamento de transportes e descrição dos resultados obtidos após a instalação da
aplicação informática.
Verificaremos no final de que forma as novas tecnologias impactam e contribuem para
o aumento da eficiência da distribuição capilar e colocam as empresas na rota certa
para o caminho da sustentabilidade e da redução da pegada carbónica.
In this implementation project the main purpose is to demonstrate the improvements introduced with the use of a computer application to support the logistics management of capillary distribution of a food company. The company Nobre, after a structural analysis of the reality of the operation, realized that it had several flaws and inefficiencies that would have to be addressed. The application in question arises in the course of the evolution of technologies, which are increasingly a strong support in the introduction of process improvements throughout the supply chain, as well as one of the bases for the introduction of the sustainability factor of organizations (Ranieri et al., 2018). We will demonstrate the impact of technology on capillary distribution, hereinafter referred to as "Last Mile distribution", where it will be possible to measure the improvements introduced in the process, both in terms of cost reduction and operating time, as well as in the control of incidents, substantially reducing the reaction time of the Customer Service in detected non-conformities. This project is divided into 4 main points: Route planning model of the company before the installation of the IT application, presentation of the IT application, description of the implementation of the new planning model and organizational restructuring of the transport department and description of the results obtained after the installation of the IT application. At the end, we will verify how new technologies impact and contribute to increasing the efficiency of capillary distribution and put companies on the right path towards sustainability and reducing the carbon footprint.
In this implementation project the main purpose is to demonstrate the improvements introduced with the use of a computer application to support the logistics management of capillary distribution of a food company. The company Nobre, after a structural analysis of the reality of the operation, realized that it had several flaws and inefficiencies that would have to be addressed. The application in question arises in the course of the evolution of technologies, which are increasingly a strong support in the introduction of process improvements throughout the supply chain, as well as one of the bases for the introduction of the sustainability factor of organizations (Ranieri et al., 2018). We will demonstrate the impact of technology on capillary distribution, hereinafter referred to as "Last Mile distribution", where it will be possible to measure the improvements introduced in the process, both in terms of cost reduction and operating time, as well as in the control of incidents, substantially reducing the reaction time of the Customer Service in detected non-conformities. This project is divided into 4 main points: Route planning model of the company before the installation of the IT application, presentation of the IT application, description of the implementation of the new planning model and organizational restructuring of the transport department and description of the results obtained after the installation of the IT application. At the end, we will verify how new technologies impact and contribute to increasing the efficiency of capillary distribution and put companies on the right path towards sustainability and reducing the carbon footprint.
Description
Keywords
Distribuição Last Mile Aplicação informática Planeamento Distribution Software application Planning