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Publication
Das competências em gestão da qualidade à aprendizagem organizacional em contexto de ensino superior politécnico
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Advisor(s)
Abstract(s)
Este artigo é sustentado numa investigação que teve como objetivo construir
um modelo explicativo da relação das competências de gestão da qualidade.
Estudaram-se as competências transversais, as coletivas, as essenciais e os conhecimentos
fundamentais. Identificaram-se as dimensões subjacentes e sua
diferenciação entre as características sociodemográficas, compreendendo o
seu contributo para a aprendizagem organizacional. O estudo foi desenvolvido
com sujeitos docentes e não docentes de instituições de Ensino Superior Politécnico,
tendo por base uma metodologia de análise empírica das perceções
dos sujeitos, seguida do estudo da validade dos instrumentos de medida e das
relações entre os diferentes conceitos em análise. Através dos resultados, demonstra-
se que o contexto organizacional é um campo de excelência de aprendizagem
individual e coletiva e que as dimensões das competências se relacionam
entre si, dando sentido ao conceito de aprendizagem organizacional. Com
base nas relações estabelecidas entre os conceitos identificaram-se quatro novos
conceitos: Gestão da Qualidade e Aprendizagem Organizacional; Gestão da
Qualidade e Aprendizagem pela Gestão; Gestão da Qualidade e Aprendizagem
Coletiva; Gestão da Qualidade e Aprendizagem Individual e o modo como se
articulam os diferentes níveis de aprendizagem com o tipo de competências
estudadas em contexto de gestão da qualidade.
Abstract: This study aimed to produce an explicative model of the relationship between the competences of quality management. Transversal, collective and essential competencies were studied, as well as the fundamental knowledge. Additionally, the underlying dimensions were identified and also their differentiation from the socio-demographic characteristics, while understanding their contribution for the organizational learning. The investigation was developed using an empirical methodology of the perception of teachers and staff of Polytechnic Institutions, followed by the validation of the measuring instruments and the relation among the different studied concepts. Through the results, it was possible demonstrate that the organizational context is of the outmost importance for individual and collective learning. It was also concluded that the various dimensions of the competences of quality management are correlated. Based on the relations established among the studied concepts, identified other four new concepts: Quality Management and Organizational Learning; Quality Management and Learning through Management; Quality Management and Collective Learning and finally Quality Management and Individual Learning. It was also verified how the different learning levels are articulated with the studied competencies in the context of quality management.
Abstract: This study aimed to produce an explicative model of the relationship between the competences of quality management. Transversal, collective and essential competencies were studied, as well as the fundamental knowledge. Additionally, the underlying dimensions were identified and also their differentiation from the socio-demographic characteristics, while understanding their contribution for the organizational learning. The investigation was developed using an empirical methodology of the perception of teachers and staff of Polytechnic Institutions, followed by the validation of the measuring instruments and the relation among the different studied concepts. Through the results, it was possible demonstrate that the organizational context is of the outmost importance for individual and collective learning. It was also concluded that the various dimensions of the competences of quality management are correlated. Based on the relations established among the studied concepts, identified other four new concepts: Quality Management and Organizational Learning; Quality Management and Learning through Management; Quality Management and Collective Learning and finally Quality Management and Individual Learning. It was also verified how the different learning levels are articulated with the studied competencies in the context of quality management.
Description
Keywords
Competências Gestão da qualidade aprendizagem organizacional
Citation
Revista Lusófona de Educação 27 (2014): 59-74
Publisher
Centro de Estudos Interdisciplinares em Educação e Desenvolvimento (CeiED) do Instituto de Educação da Universidade Lusófona de Humanidades e Tecnologias