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Publication
Modelos de colaboração no atendimento à vítima de Violência Doméstica
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| 2.21 MB | Adobe PDF |
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Abstract(s)
A violência doméstica persiste como um problema social de extrema gravidade, exigindo
respostas eficazes e multidisciplinares para a proteção e apoio às vítimas. Este estudo tem
como objetivo analisar de forma aprofundada a colaboração entre a Polícia de Segurança
Pública e os Técnicos de Apoio à Vítima nas Estruturas de Atendimento Policial a Vítimas
de Violência Doméstica do Comando Metropolitano de Lisboa. A investigação visa
compreender e avaliar a eficácia dos diferentes modelos de colaboração em prática, focando se nos benefícios e desafios de três abordagens distintas, nomeadamente o atendimento
exclusivamente policial, o atendimento articulado numa infraestrutura comum e o
atendimento articulado com separação infraestrutural. Com base numa metodologia
qualitativa e exploratória, recorreu-se à análise de conteúdo temática de quinze entrevistas
semiestruturadas. As informações recolhidas foram submetidas a uma análise de conteúdo,
visando identificar não apenas as vantagens e limitações de cada modelo de atendimento,
mas também possíveis soluções para otimizar a articulação entre as instituições envolvidas.
Os resultados ilustram que o modelo mais eficaz é o que permite uma transposição para a
prática, ajustado ao volume de ocorrências e ao estado e necessidades de cada vítima. Desta
forma, o presente estudo culminou na definição de orientações normativas, que visam apoiar
o Comando Metropolitano de Lisboa na uniformização dos procedimentos adotados nas
Estruturas de Atendimento.
Domestic violence persists as an extremely serious social problem, requiring effective, multidisciplinary responses to protect and support victims. This study aims to analyze in depth the collaboration between the Public Security Police and Victim Support Technicians in the Police Assistance Structures for Victims of Domestic Violence of the Lisbon Metropolitan Command. The research aims to understand and evaluate the effectiveness of the different models of collaboration in practice, focusing on the benefits and challenges of three different approaches, namely exclusively police assistance, joint assistance in a common infrastructure and joint assistance with infrastructural separation. Based on a qualitative and exploratory methodology, fifteen semi-structured interviews were subjected to thematic content analysis. The information gathered was subjected to a content analysis in order to identify not only the advantages and limitations of each care model, but also possible solutions to optimize the coordination between the institutions involved. The results show that the most effective model is the one that allows for practical implementation, adjusted to the volume of incidents and the condition and needs of each victim. In this way, this study culminated in the definition of normative guidelines, that aim to support the Lisbon Metropolitan Command in standardizing the procedures adopted in the Assistance Structures.
Domestic violence persists as an extremely serious social problem, requiring effective, multidisciplinary responses to protect and support victims. This study aims to analyze in depth the collaboration between the Public Security Police and Victim Support Technicians in the Police Assistance Structures for Victims of Domestic Violence of the Lisbon Metropolitan Command. The research aims to understand and evaluate the effectiveness of the different models of collaboration in practice, focusing on the benefits and challenges of three different approaches, namely exclusively police assistance, joint assistance in a common infrastructure and joint assistance with infrastructural separation. Based on a qualitative and exploratory methodology, fifteen semi-structured interviews were subjected to thematic content analysis. The information gathered was subjected to a content analysis in order to identify not only the advantages and limitations of each care model, but also possible solutions to optimize the coordination between the institutions involved. The results show that the most effective model is the one that allows for practical implementation, adjusted to the volume of incidents and the condition and needs of each victim. In this way, this study culminated in the definition of normative guidelines, that aim to support the Lisbon Metropolitan Command in standardizing the procedures adopted in the Assistance Structures.
Description
Keywords
violência doméstica polícia de segurança pública técnicas de apoio à vítima estruturas de atendimento policial a vítimas de violência doméstica colaboração interinstitucional Domestic Violence Public Security Police Victim Support Techniques Police Assistance Structures for Victims of Domestic Violence Interinstitutional Collaboration