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Publication
O papel da GNR na prevenção da violência associada ao desporto: a informação obtida nas redes sociais como ferramenta de apoio à atividade de spotting
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Authors
Gomes, João Luís Pereira
Abstract(s)
O objetivo geral da presente investigação consiste em explicar de que forma a informação obtida nas redes sociais contribui para o apoio à atividade de spotting, na Guarda Nacional Republicana Ao longo do trabalho, através da revisão da literatura, procurou-se expandir o conhecimento acerca de duas áreas distintas, mas complementares: eventos desportivos e de quem neles intervém, especialmente ao nível das teorias de grandes massas de adeptos, das condicionantes legais que caracterizam o evento e de quem nele participa – os adeptos – e a área das informações, focalizando-se esta na capacidade de spotting. Adquirido este conhecimento, objetivou-se estabelecer uma ponte entre esta atividade, que cinge na recolha de Human Intelligence e na interação direta com o adepto, bem como na resolução de pequenos conflitos, e as informações provenientes das redes sociais, compreendendo como as segundas podem complementar e partir em apoio da referida atividade
Esta temática foi abordada através de uma estratégia qualitativa, com recolha de dados através da análise documental e de entrevistas semiestruturadas a todo o espectro da GNR participante no planeamento e execução de operações de segurança a eventos desportivos, a Direção de Informações, os chefes da SIIC e os Comandantes de Destacamento Territorial com equipas na 1ª Liga.
Concluiu-se que o Sistema de Informações da Guarda beneficiaria com a formalização de uma valência de spotting, articulada com informações recolhidas nas redes sociais, que permitiriam a operacionalização do sistema e recolher informações desportivas que auxiliariam os comandantes das operações no planeamento, bem como no comando, através da recolha de informação imediata no terreno. Isto beneficiaria também a articulação com outras entidades, nomeadamente as presentes no evento e alimentaria o sistema de informações desportivas nacionais.
The main goal of this research is to explain how information extracted from social media networks can contribute to spotting in the GNR. This research tries to expand knowledge on two distinct areas through the revision of literature: Sports events and its surrounding, being that the social theories of big conglomerates of people, the legal framework or the fans cultures, and the intelligence area, especially spotting. An attempt was made to correlate these last two with the information that can be extracted from the social media networks, supporting spotting activities. This theme was studied using a qualitative approach, gathering data from document revision and semi structured interviews, conducted throughout the spectrum of intervenient in planning and commanding security operations on big sport events, namely heads of department on the Direção de Informações, heads of department on the SIIC of the territorial commands and the commanders of the operations themselves. In conclusion, the Sig would benefit from the implementation of a spotting capability, articulated with intelligence gathered from social media networks, which would allow to give the system operational capabilities and gather more sports related intelligence, to support planning and commanding these operations, via the direct gathering of information on the field. Furthermore, this would benefit the cooperation with other units, feeding the sports intelligence system.
The main goal of this research is to explain how information extracted from social media networks can contribute to spotting in the GNR. This research tries to expand knowledge on two distinct areas through the revision of literature: Sports events and its surrounding, being that the social theories of big conglomerates of people, the legal framework or the fans cultures, and the intelligence area, especially spotting. An attempt was made to correlate these last two with the information that can be extracted from the social media networks, supporting spotting activities. This theme was studied using a qualitative approach, gathering data from document revision and semi structured interviews, conducted throughout the spectrum of intervenient in planning and commanding security operations on big sport events, namely heads of department on the Direção de Informações, heads of department on the SIIC of the territorial commands and the commanders of the operations themselves. In conclusion, the Sig would benefit from the implementation of a spotting capability, articulated with intelligence gathered from social media networks, which would allow to give the system operational capabilities and gather more sports related intelligence, to support planning and commanding these operations, via the direct gathering of information on the field. Furthermore, this would benefit the cooperation with other units, feeding the sports intelligence system.
Description
Keywords
Open Source Intelligence Spotting Violência no Desporto Intelligence Led Policing Informações Sports related violence Intelligence