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Publication
Lisbon metro system navigation: How to improve information perception for incoming tourists and migrants
| Name: | Description: | Size: | Format: | |
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| 43.09 MB | Adobe PDF |
Authors
Abstract(s)
This dissertation examines the perception of the navigation and
signage system of the Lisbon Metro by tourists, migrants, and
first-time users. The Lisbon Metro navigation project was
updated between 1995 and 1998, before the opening of the World
Expo '98 and the introduction of the new red line. Later, in 2011,
the symbols, lines, and signs in the metro were redesigned.
However, after many years, the navigation solutions require
review and improvement. To achieve this, it is essential to
generate accurate statistics and determine how well the
navigation works for tourists, migrants, and first-time users
while also paying attention to crowds at tunnel intersections and
the overall flow of people. By studying the current wayfinding
system of the Lisbon Metro, it is necessary to draw parallels with
existing wayfinding in large cities with metro systems. To
identify which wayfinding signs are not effective and why.
Based on information design research, this study aims to identify
problems with wayfinding perception and propose solutions to
improve wayfinding experience in the Lisbon Metro system.
Metro navigation is one of the first impressions and interactions
that tourists and migrants have in Lisbon. A repeated review and
in-depth analysis of the Lisbon metro navigation can help
minimize crowding in some areas of the metro, reduce anxiety,
and make it easier for people visiting it for the first time.
Description
Keywords
Effective navigation Information visualization Intuitive navigation Signs in public places Lisbon metro Wayfinding systems