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Publication
Comportamento dos enfermeiros perante atos de bullying no trabalho
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Advisor(s)
Abstract(s)
BACKGROUND: The human being spends a large part of his or her
life in a working context, so that his/her quality of life depends on the
working environment, among other factors. Behaviors of violence,
particularly bullying, are a reality in healthcare organizations. Research
has shown that nurses experience this phenomenon with repercussions
at the individual, organizational and social level.
AIM: To describe the behavior of nurses in relation to acts of bullying
at workplace, as victims and witnesses.
METHODS: A qualitative study. "rough the network sampling technique,
semi-structured interviews were conducted to 12 nurses. "e
information was submitted to a categorical thematic analysis according
to Bardin (2009).
RESULTS: Participants who identi!ed themselves as victims reported
the following behaviors, when subjected to acts of bullying: confronting
the aggressor, ignoring, information support, emotional support
and antidepressant medication. Advising and supporting the victim,
advocating with the aggressor, devaluing and passivity, were the behaviors
described by participants who witnessed acts of bullying.
CONCLUSIONS: "e acts of bullying have proven to have an emotional
impact on the victims, being mentioned the search for emotional
support and the use of antidepressant medication. We consider that
the awareness of this phenomenon, its implications and the training of
nurses to act in situations of bullying can be a protective factor and as
well as a promoter of healthy working environments.
Description
Keywords
Bullying Enfermeiros Saúde ocupacional
Citation
Teixeira, A., Ferreira, T., & Borges, E. (2017). Comportamento dos enfermeiros perante atos de bullying no trabalho. Revista Portuguesa de Enfermagem de Saúde
Publisher
Revista Portuguesa de Enfermagem de Saúde Mental