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Publication
OTIMIZAÇÃO DO TURNAROUND
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Abstract(s)
O presente estudo aborda a análise dos fatores que influenciam a eficiência do processo
de Turnaround de um A320 da TAP Air Portugal no Aeroporto Humberto Delgado, em
Lisboa, com o objetivo de identificar os desafios operacionais e as estratégias de
otimização. Para tal, foram realizadas entrevistas semiestruturadas com profissionais
diretamente envolvidos no processo, tendo em conta o impacto de variáveis como a
infraestrutura aeroportuária, a coordenação entre equipas, a implementação tecnológica
e a gestão do tempo mínimo de rotação. A pesquisa demonstra que as restrições a nível da
infraestrutura, falhas de comunicação entre equipas e a falta de meios dos prestadores de
serviços são os principais fatores que comprometem a eficiência do Turnaround.
Adicionalmente, o estudo sugere que a implementação de novas tecnologias, tanto no
planeamento operacional como na modernização do Aeroporto Humberto Delgado,
podem contribuir de forma significativa para a redução de irregularidades durante o
processo. As conclusões reforçam a necessidade de investimentos estratégicos e de uma
gestão integrada das operações aeroportuárias, alinhando as práticas da TAP Air Portugal
e do Aeroporto Humberto Delgado com os padrões internacionais de eficiência
operacional.
This study analyses the factors that influence the efficiency of the turnaround process of a TAP Air Portugal A320 at Humberto Delgado Airport in Lisbon, with the aim of identifying operational challenges and optimization strategies. To this end, semi-structured interviews were carried out with professionals directly involved in the process, considering the impact of variables such as airport infrastructure, coordination between teams, technological implementation and management of the minimum turnaround time. The research shows that infrastructure restrictions, miscommunication between teams and a lack of resources from service providers are the main factors that jeopardize turnaround efficiency. In addition, the study suggests that the implementation of new technologies, both in operational planning and in the modernization of Humberto Delgado Airport, can make a significant contribution to reducing irregularities during the process. The conclusions reinforce the need for strategic investments and integrated management of airport operations, aligning the practices of TAP Air Portugal and Humberto Delgado Airport with international standards of operational efficiency.
This study analyses the factors that influence the efficiency of the turnaround process of a TAP Air Portugal A320 at Humberto Delgado Airport in Lisbon, with the aim of identifying operational challenges and optimization strategies. To this end, semi-structured interviews were carried out with professionals directly involved in the process, considering the impact of variables such as airport infrastructure, coordination between teams, technological implementation and management of the minimum turnaround time. The research shows that infrastructure restrictions, miscommunication between teams and a lack of resources from service providers are the main factors that jeopardize turnaround efficiency. In addition, the study suggests that the implementation of new technologies, both in operational planning and in the modernization of Humberto Delgado Airport, can make a significant contribution to reducing irregularities during the process. The conclusions reinforce the need for strategic investments and integrated management of airport operations, aligning the practices of TAP Air Portugal and Humberto Delgado Airport with international standards of operational efficiency.