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A utilização de terminais móveis de dados nos carros-patrulha da Polícia de Segurança Pública: potencialidades para a atividade operacional
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Abstract(s)
As inovações tecnológicas foram surgindo como resultado de uma aspiração que tem vindo
a definir o ser humano desde o início dos tempos: encontrar formas de facilitar o seu dia-adia.
As tecnologias digitais são uma decorrência lógica do processo, tendo definido,
determinantemente, inúmeros aspetos do quotidiano, quer das pessoas quer das
organizações, nomeadamente, as policiais. Os Terminais Móveis de Dados (TMD), são
exemplo disto, sendo utilizados de forma insubstituível nos carros-patrulha de diversas
policiais mundiais, de onde se exclui a portuguesa. Diversos estudos presentes na literatura
versam sobre as inúmeras vantagens que tais dispositivos apresentam, nomeadamente em
termos de melhoria da capacidade de comunicação, na qualidade e quantidade de informação
obtida e no consequente aumento da segurança dos polícias. O presente estudo teve por
objetivo avaliar as potencialidades dos TMD e respetiva viabilidade de aplicação na Polícia
de Segurança Pública. Para tal recorreu-se a uma revisão da literatura, colmatada por um
questionário, o qual permitiu elaborar um modelo concetual, tendo as relações entre as
variáveis sendo medidas com recurso ao Modelo de Equações Estruturais. Os resultados
demonstram que as opiniões dos polícias envolvidos são favoráveis à implementação desta
ferramenta, tendo-se verificado que a mesma contribuiria, entre outras, para o aumento da
segurança dos agentes, para a melhoria da capacidade de comunicação e, consequentemente,
para a melhoria do serviço policial. No sentido de dar continuidade ao trabalho efetuado
seria de grande utilidade, com base nestes resultados, realizar um estudo prático por forma
a confirmar se as opiniões coincidem com a realidade.
Technological innovations appeared as a result of something that human beings have been pursuing since the beginning of time: find ways to make everyday life easier. Digital technologies are a logical result of this aspiration and defined certain aspect of daily routines either personal or organizational, including police routines. Mobile Data Terminals (MDT) come as an example of this phenomenon and are used in patrol cars of various police forces worldwide but not in Portugal. Numerous studies state that this kind of technology presents a lot of benefits, per example, in enhancing communication capabilities, improving the quality and quantity of information and making police job more secure. This study aimed to analyse the potentialities of MDT and their application viability in Polícia de Segurança Pública. To do so, a literature review was done, complemented with questionnaires which allowed to present a concetual model where the relationship between the variables were measured with the Structural Equation Model. Results showed that the opinions of the inquired ones are favourable to the application of this technology. In our study we concluded that MDT would contribute to increasing security of police officers, to allow a better communication and, as a result, to improve the police service. To give continuity to this study a practical experience should be done, where the involved would be given the opportunity to experience this technology on the field.
Technological innovations appeared as a result of something that human beings have been pursuing since the beginning of time: find ways to make everyday life easier. Digital technologies are a logical result of this aspiration and defined certain aspect of daily routines either personal or organizational, including police routines. Mobile Data Terminals (MDT) come as an example of this phenomenon and are used in patrol cars of various police forces worldwide but not in Portugal. Numerous studies state that this kind of technology presents a lot of benefits, per example, in enhancing communication capabilities, improving the quality and quantity of information and making police job more secure. This study aimed to analyse the potentialities of MDT and their application viability in Polícia de Segurança Pública. To do so, a literature review was done, complemented with questionnaires which allowed to present a concetual model where the relationship between the variables were measured with the Structural Equation Model. Results showed that the opinions of the inquired ones are favourable to the application of this technology. In our study we concluded that MDT would contribute to increasing security of police officers, to allow a better communication and, as a result, to improve the police service. To give continuity to this study a practical experience should be done, where the involved would be given the opportunity to experience this technology on the field.
Description
Keywords
Polícia de Segurança Pública Sistemas de computação móvel Tecnologia Terminais móveis de dados