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- Work-related ICT use during off-job time, technology to family conflict and segmentation preference: a study with two generations of employeesPublication . Andrade, Cláudia; Matias, MarisaThe widespread use of ICT, namely the use of smartphones, has dramatically altered the way organizations communicate with employees, leading to flexibility in work schedules that frequently encompass extending the workday. In the current workforce there are different generations, and this can affect the way that ICT use for work purposes during off-job time is perceived. In the current study, we examine whether organizational expectations towards after-hours communications for work purposes (off-job e-communication expectations) and perceptions of technology as causing family conflict (technology to family conflict), may be experienced differently by two generations of employees. Moreover, segmentation preference is examined as a moderator of the relationship between off-job e-communication expectations and technology to family conflict. Data from 238 employees that reported to have used, over the last 6 months, their ICT for work purposes during non-work time, from various industries were collected. Findings revealed that segmentation preferences are related to technology to family conflict directly for both groups. It was also found that for the older employee group off-job e-communication expectations are related to technology to family conflict. Implications for organizations are discussed.
- Hopes and Fears of First-Year Freshman College Students during the COVID-19 PandemicPublication . Andrade, Cláudia; Fernandes, J.L.The COVID-19 pandemic made the experience of being a first-year freshman college student unique. This study aims to analyze the hopes and fears of these students concerning their current life and future goals. Participating students completed the Hopes & Fears questionnaire. Results showed that students’ hopes and fears were mainly connected with domains of education and the global/collective dimension, followed by personal and family members’ health. Two new categories emerged, self-fulfillment and solidarity, reflecting the importance of the contextual dimension that these students were navigating. The findings of the current study contribute to the research of college students’ hopes and fears towards their future and accounts for the analyses of this topic as we progress to a post-pandemic phase.
- Perceived Organizational Support, Coworkers’ Conflict and Organizational Citizenship Behavior: The Mediation Role of Work-Family ConflictPublication . Andrade, Cláudia; Costa Neves, Paula MariaThe aim of the present study is to investigate the extent to which perceived organizational support and coworkers’ conflict and work-family conflict play a role in the performance of three types of organizational citizenship behaviors. A cross-sectional design was used comprising a sample of 164 health support workers working in Portuguese elderly care facilities. Using structural equation model findings showed that perceived organizational support is linked with organizational citizenship behaviors, directly and indirectly, via work-family conflict. Furthermore, coworkers’ conflict was also related with organizational citizenship behaviors, directly and indirectly via work-family conflict. The linkage between perceived organizational support and coworkers’ conflict through work-family conflict can offer new insights into how to enhance organizational citizenship behaviors by active management. These findings can help elderly care organizations and their managers to design better workplace conditions where organizational support and coworkers’ conflict can be better managed allowing workers to have more control over work-family conflict and promoting organizational citizenship behaviors.