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Advisor(s)
Abstract(s)
A presente dissertação de mestrado em Engenharia de Software representa uma
contribuição para o projeto de investigação b-Able2, financiado pela Fundação para a Ciência e
a Tecnologia (FCT). Este projeto tem como objetivo a conceção de um programa híbrido e
personalizado, apoiado pela aplicação móvel ComVida, para promover a autogestão na relação
paciente-cuidador.
A afasia, que afeta entre 25% a 40% dos sobreviventes de Acidente Vascular Cerebral
(AVC), emerge como um desafio notável, exercendo impacto significativo na comunicação e
apresentando obstáculos na adaptação a mudanças de ordem profissional, social e económica.
A aplicação ComVida, desenvolvida através da framework Flutter, carecia, inicialmente, de
considerações específicas para utilizadores afásicos, motivando a necessidade de conceber um
modelo destinado ao desenho e implementação de interfaces de utilizador acessíveis e ajustadas
às suas necessidades.
No sentido de melhorar a acessibilidade da aplicação ComVida para indivíduos afásicos, o
presente estudo identificou requisitos durante a fase de design, preenchendo uma lacuna na
literatura relativa à acessibilidade móvel direcionada a este público. Foi desenvolvido um Modelo
de Acessibilidade Móvel para Afásicos (AIMMA), integrando diretrizes provenientes da revisão
literária e da entrevista com um especialista em intervenção terapêutica com doentes afásicos
Posteriormente à adaptação da aplicação ComVida, de acordo com o modelo proposto,
foram realizadas avaliações com peritos e utilizadores afásicos. A avaliação detalhada realizada
com peritos proporcionou uma análise minuciosa das funcionalidades e oferecendo feedback
sobre diversos componentes da UI da aplicação. Incluiu uma comparação entre a aplicação sem
adaptações e a versão adaptada, bem como uma avaliação de cada uma das diretrizes propostas
no modelo.
O estudo realizado com utilizadores afásicos, conduzido no Centro Hospitalar de Setúbal,
consistiu na observação e registo da interação destes com a aplicação, durante a execução de
tarefas predefinidas, seguida do preenchimento de um questionário SUS adaptado. Os
utilizadores afásicos demonstraram interesse na aplicação, relatando facilidade de uso, embora
alguns possam necessitar de assistência de um parceiro de comunicação preferido.
O modelo proposto para acessibilidade móvel serve como base para adaptar aplicações
móveis para pessoas com afasia. As avaliações identificaram áreas de melhoria, enfatizando que
as adaptações não devem estar limitadas aos aspetos de interação, mas também devem
considerar o conteúdo fornecido e a complexidade das funcionalidades implementadas.
The present master's thesis in Software Engineering represents a contribution to the b-Able2 research project, funded by the Foundation for Science and Technology (FCT). This project aims to conceive a hybrid and personalized program, facilitated by the ComVida mobile application, to promote self-management in the patient-caregiver relationship. Aphasia, affecting between 25% and 40% of survivors of Stroke (AVC), emerges as a notable challenge, exerting a significant impact on communication and presenting obstacles in adapting to professional, social, and economic changes. The ComVida application, developed using the Flutter framework, initially lacked specific considerations for aphasic users, prompting the need to design a model for the implementation of accessible user interfaces tailored to their needs. To enhance the acessibility of the ComVida application for individuals with aphasia, this study identified requirements during the design phase, filling a gap in the literature related to mobile interfaces for this audience. A Accessibility and Inclusive Mobile Model for Aphasic (AIMMA) was developed, integrating guidelines from the literature review and the interview with a specialist in therapeutic intervention with aphasic patients. Following the adaptation of the ComVida application according to the outlined model, tests were conducted with experts and aphasic users. The detailed evaluation with experts provided a thorough analysis of the functionalities, offering feedback on various components of the application. It also included a comparison between the mobile application without adaptations and the adapted version, as well as an assessment of each of the proposed guidelines in the model. The study conducted with aphasic users at the Setúbal Hospital Center involved the observation and recording of their interaction with the application while performing predefined tasks, followed by the completion of an adapted SUS questionnaire. Aphasic users expressed interest in the application, reporting ease of use, although some may require assistance from a preferred communication partner. Although the suggested model for mobile accessibility lays the groundwork for tailoring mobile apps for individuals with aphasia, assessments have pinpointed areas for enhancement. This underscores the importance of broadening adaptations beyond interaction elements to encompass the content provided and the complexity of implemented functionalities.
The present master's thesis in Software Engineering represents a contribution to the b-Able2 research project, funded by the Foundation for Science and Technology (FCT). This project aims to conceive a hybrid and personalized program, facilitated by the ComVida mobile application, to promote self-management in the patient-caregiver relationship. Aphasia, affecting between 25% and 40% of survivors of Stroke (AVC), emerges as a notable challenge, exerting a significant impact on communication and presenting obstacles in adapting to professional, social, and economic changes. The ComVida application, developed using the Flutter framework, initially lacked specific considerations for aphasic users, prompting the need to design a model for the implementation of accessible user interfaces tailored to their needs. To enhance the acessibility of the ComVida application for individuals with aphasia, this study identified requirements during the design phase, filling a gap in the literature related to mobile interfaces for this audience. A Accessibility and Inclusive Mobile Model for Aphasic (AIMMA) was developed, integrating guidelines from the literature review and the interview with a specialist in therapeutic intervention with aphasic patients. Following the adaptation of the ComVida application according to the outlined model, tests were conducted with experts and aphasic users. The detailed evaluation with experts provided a thorough analysis of the functionalities, offering feedback on various components of the application. It also included a comparison between the mobile application without adaptations and the adapted version, as well as an assessment of each of the proposed guidelines in the model. The study conducted with aphasic users at the Setúbal Hospital Center involved the observation and recording of their interaction with the application while performing predefined tasks, followed by the completion of an adapted SUS questionnaire. Aphasic users expressed interest in the application, reporting ease of use, although some may require assistance from a preferred communication partner. Although the suggested model for mobile accessibility lays the groundwork for tailoring mobile apps for individuals with aphasia, assessments have pinpointed areas for enhancement. This underscores the importance of broadening adaptations beyond interaction elements to encompass the content provided and the complexity of implemented functionalities.
Description
Keywords
Acessibilidade digital Usabilidade Afasia Aplicações móveis Digital Accessibility Usability Aphasia Mobile Applications