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Publication
Avaliação aos operadores logísticos portugueses
| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| 3.09 MB | Adobe PDF |
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Abstract(s)
Num ambiente de grande incerteza da economia atual, onde as empresas se deparam com escassez de recursos e conjeturas económicas desfavoráveis, agravada por uma pandemia que veio criar mais barreiras e incertezas na obtenção de valor e capacidade de serviço, as organizações empresariais necessitam de encontrar processos e métodos de gestão que permitam não só a sua sobrevivência como também a manutenção do seu desenvolvimento, maior eficiência e melhores resultados.
Neste contexto económico, de grande competição por clientes e recursos, a Logística desempenha um papel de relevo na sua relação com o mercado ao disponibilizar os produtos e serviços aos clientes.
Por esse motivo, nos últimos anos têm sido consideráveis as publicações que reconhecem a importância da Logística e Gestão da Cadeia de Abastecimento no desempenho das empresas. Vivemos nos dias de hoje um rescrever deste paradigma, no entanto, mantendo e até reforçando essa importância como fator de competitividade para as organizações empresariais.
Ao analisar a importância, capacidade e serviços dos Operadores Logísticos, esta dissertação pretende contribuir para uma melhor compreensão do enquadramento da função logística nas empresas nacionais, procurando permitir uma reflexão com base em indicadores quantitativos obtidos através de inquérito e trabalhados com o software IBM® SPSS®.
Este inquérito foi realizado com o apoio da Associação Portuguesa de Operadores Logísticos e em parceria com a revista Supply Chain Magazine e tem como objetivo apresentar uma análise e caracterização das empresas, classificadas como Operadores Logísticos, a operar em Portugal. Visa recolher informação concreta sobre o setor no país, nomeadamente os serviços prestados, as infraestruturas logísticas existentes, a capacidade de armazenagem, os sistemas de informação utilizados, o número de colaboradores e a tipologia de clientes/setores de atividade.
In an environment of great uncertainty in the current economy, where companies face scarcity of resources and unfavorable economic conjectures aggravated by a pandemic that has created more barriers and uncertainties in obtaining value and service capacity, business organizations need to find processes and management methods that allow not only their survival but also the maintenance of their development, greater efficiency and better results. In this economic context, of great competition for customers and resources, Logistics plays an important role in its relationship with the market by making products and services available to customers. For this reason, in recent years there have been considerable publications that recognize the importance of Logistics and Supply Chain Management in the performance of companies. Today we ́re experiencing a rewriting of this paradigm, however maintaining and even reinforcing this importance as a competitive factor for business organizations. By analyzing the importance, capacity and services of Logistic Operators, this thesis intends to contribute to a better understanding of the framework of the logistics function in national companies, aiming to allow a reflection based on quantitative indicators obtained through a survey and data processed with the SPSS computer tool. This survey was conducted with the Portuguese Association of Logistic Operators in partnership with the Supply Chain Magazine and aims to present an analysis and characterization of companies, classified as Logistic Operators, operating in Portugal. It also aims to collect concrete information about the sector in the country such as the services provided, existing logistical infrastructures, storage capacity, information systems used, number of employees and type of customers / sectors of activity.
In an environment of great uncertainty in the current economy, where companies face scarcity of resources and unfavorable economic conjectures aggravated by a pandemic that has created more barriers and uncertainties in obtaining value and service capacity, business organizations need to find processes and management methods that allow not only their survival but also the maintenance of their development, greater efficiency and better results. In this economic context, of great competition for customers and resources, Logistics plays an important role in its relationship with the market by making products and services available to customers. For this reason, in recent years there have been considerable publications that recognize the importance of Logistics and Supply Chain Management in the performance of companies. Today we ́re experiencing a rewriting of this paradigm, however maintaining and even reinforcing this importance as a competitive factor for business organizations. By analyzing the importance, capacity and services of Logistic Operators, this thesis intends to contribute to a better understanding of the framework of the logistics function in national companies, aiming to allow a reflection based on quantitative indicators obtained through a survey and data processed with the SPSS computer tool. This survey was conducted with the Portuguese Association of Logistic Operators in partnership with the Supply Chain Magazine and aims to present an analysis and characterization of companies, classified as Logistic Operators, operating in Portugal. It also aims to collect concrete information about the sector in the country such as the services provided, existing logistical infrastructures, storage capacity, information systems used, number of employees and type of customers / sectors of activity.
Description
Keywords
Gestão logística Operadores logísticos Outsourcing logístico Logistic management Logistic operators Logistic outsourcing