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Publication
O Kaizen como uma metodologia de melhoria contínua: estudo de caso de uma empresa de peças automóvel
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| 18.04 MB | Adobe PDF |
Authors
Advisor(s)
Abstract(s)
Num mercado cada vez mais concorrencial e globalizado, fatores relacionados com a
Qualidade e Sustentabilidade têm ganho ênfase. Este panorama tem levado as organizações
a adotarem uma nova abordagem de Gestão, visando a criação de vantagem competitiva,
sem grandes investimentos. Procura-se aumentar a produtividade e a competitividade pela
via da minimização e/ou eliminação do desperdício e/ou da otimização dos recursos
disponíveis. O foco passou a ser o desenvolvimento de uma cultura de melhoria contínua
pois só assim ela se prolongará no tempo e se propagará por toda a Organização. Neste
sentido, motivar e manter os colaboradores comprometidos com a Organização revela-se
um dos maiores desafios para os gestores.
A presente dissertação foi desenvolvida na Caetano Parts, como resposta às barreiras com
que se deparava ao aumento da produtividade e da competitividade. Procurou-se, através
da implementação do Kaizen Diário, a criação de um círculo virtuoso, em que o
comprometimento de todos promoveria uma ação diária tendo em vista a melhoria e
otimização dos processos, a eliminação do desperdício e o aumento da produtividade.
Com a sua implementação verificaram-se algumas melhorias no dia-a-dia organizacional:
um maior comprometimento e motivação dos colaboradores e uma atitude mais proactiva e
preventiva face ao trabalho.
In an increasingly competitive and globalized market, factors related to Quality and Sustainability have gained emphasis. This panorama has led the organizations to adopt a new Management approach, aiming at creating a competitive advantage without major investments. It seeks to increase productivity and competitiveness by minimizing and/or eliminating waste and/or optimizing available resources. The focus has been on developing a culture of continuous improvement because only then will it last in time and spread throughout the Organization. In this sense, motivating and maintaining employees committed to the Organization proves to be one of the greatest challenges for managers. The present dissertation was developed in Caetano Parts, in response to the barriers that faced the increase of productivity and competitiveness. Through the implementation of Daily Kaizen, we sought to create a virtuous circle in which everyone's commitment would promote daily action in order to improve and optimize processes, eliminate waste and increase productivity. With its implementation, there were some improvements in the organizational day-to-day: greater commitment and motivation of employees and a more proactive and preventive attitude towards work.
In an increasingly competitive and globalized market, factors related to Quality and Sustainability have gained emphasis. This panorama has led the organizations to adopt a new Management approach, aiming at creating a competitive advantage without major investments. It seeks to increase productivity and competitiveness by minimizing and/or eliminating waste and/or optimizing available resources. The focus has been on developing a culture of continuous improvement because only then will it last in time and spread throughout the Organization. In this sense, motivating and maintaining employees committed to the Organization proves to be one of the greatest challenges for managers. The present dissertation was developed in Caetano Parts, in response to the barriers that faced the increase of productivity and competitiveness. Through the implementation of Daily Kaizen, we sought to create a virtuous circle in which everyone's commitment would promote daily action in order to improve and optimize processes, eliminate waste and increase productivity. With its implementation, there were some improvements in the organizational day-to-day: greater commitment and motivation of employees and a more proactive and preventive attitude towards work.
Description
Dissertação submetida como requisito parcial para
obtenção do grau de Mestre em Ciências
Empresariais – Ramo Gestão de PME
Keywords
Gestão Visual Kaizen Melhoria Contínua PDCA Qualidade Visual Management Continuous Improvement Quality
Citation
Publisher
Instituto Politécnico de Setúbal. Escola Superior de Ciências Empresariais