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O trabalho por turnos e suas consequências nos trabalhadores: o caso de técnicos de reparação/manutenção num centro de finishing
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Advisor(s)
Abstract(s)
A presente dissertação, elaborada no âmbito do Mestrado de Segurança e
Higiene no Trabalho, tem por finalidade conhecer as perceções dos trabalhadores acerca
do trabalho por turnos e no impacto que este tem neles próprios.
Para a obtenção dessa informação, foi entregue um questionário que incluía o
Standard Shiftwork Índex e o Maslach Burnout Inventory conjuntamente, a um grupo
(N=15) constituído por Técnicos de Reparação/Manutenção de equipamentos de
Impressão e Envelopagem, que trabalham por turnos.
Este questionário subdivide-se em subescalas relativas, respetivamente, à Satisfação
Global, Qualidade do Sono, Fadiga Crónica, Saúde Física e Bem Estar Psicológico,
Ansiedade e Situação Social e Doméstica
Os resultados obtidos, evidenciam que os trabalhadores inquiridos apresentam
algumas carências acerca da quantidade de horas de sono dormidas, assim como alguma
Fadiga Crónica, com sentimentos de cansaço e falta de energia. Em contrapartida,
embora cansados e fatigados, os mesmos sentem-se animados e alertas.
Na Saúde Física e Mental, alguns dos inquiridos têm alguma perturbação no
apetite e/ou sofrem de tensão alta e sentem palpitações anormais no coração. No Bem
Estar Psicológico, 80% afirmou que não consegue dormir normalmente, estando
preocupado e 46,7% dos trabalhadores têm-se sentido infelizes e deprimidos. Nas
respostas da Ansiedade Cognitiva, 20% preocupa-se demasiado acerca de algo sem
importância, e 13,3% respondeu que tem pensamentos assustadores entre às vezes e
muito. Na Ansiedade Somática, mais de metade costuma suar/transpirar sem
temperaturas altas, assim como ter a sensação do coração bater mais rápido e sentir o
corpo “nervoso”. Patologias como hipertensão arterial; dores de cabeça; colites;
ansiedade crónica; colesterol alto; pedra nos rins; hemorroidas; varizes; dores de costas
crónica; ulcera gástrica ou duodenal e depressão, foram observadas nas respostas dadas.
Na Situação Social e Doméstica, mais de metade respondeu que o tempo para
dedicar-se à família, amigos e outras atividades não é suficiente.
This dissertation, prepared to obtain a Master degree in Health and Safety at Work, aims to obtain information about the possible consequences of shift work on workers. To obtain this information, the workers were given a questionnaire that included the Standard Shiftwork Index and the Maslach Burnout Inventory, to a sample (N = 15) made up of technicians repair / maintenance equipment of Printing and Envelopes, who work on shifts. This questionnaire is divided into subscales: Global Satisfaction, sleep quality, Chronic Fatigue, Physical Health and Wellness Psychology, Social Anxiety and Domestic Situation. The results obtained show that the workers have some shortcomings about the number of hours of sleep, as well as some Chronic Fatigue, with feeling of tiredness and lack of energy. In contrast, although tired and fatigued, they feel excited and alert. In Physical and Mental Health, some of the respondents have some disturbance in appetite and/or suffer from high blood pressure and feel abnormal heart palpitations. In Psychological Welfare, 80% said they cannot sleep normally, when concerned and 46.7% of employees have been feeling unhappy and depressed. In the responses of cognitive anxiety, 20% worries too much about something unimportant, and 13.3% answered that have scary thoughts, between sometimes and a lot. In Somatic Anxiety over half usually sweat/perspire without high temperatures, and having the feeling of the heart beat faster and the body feel "nervous". Diseases like high blood pressure; headaches; colitis; chronic anxiety; high cholesterol; kidney stone; hemorrhoids; varicose veins; chronic back pain; gastric ulcer or duodenal and depression were observed in the answers given. In Social and Domestic Situation, more than half said that the time to devote to the family, friends and other activities is not enough.
This dissertation, prepared to obtain a Master degree in Health and Safety at Work, aims to obtain information about the possible consequences of shift work on workers. To obtain this information, the workers were given a questionnaire that included the Standard Shiftwork Index and the Maslach Burnout Inventory, to a sample (N = 15) made up of technicians repair / maintenance equipment of Printing and Envelopes, who work on shifts. This questionnaire is divided into subscales: Global Satisfaction, sleep quality, Chronic Fatigue, Physical Health and Wellness Psychology, Social Anxiety and Domestic Situation. The results obtained show that the workers have some shortcomings about the number of hours of sleep, as well as some Chronic Fatigue, with feeling of tiredness and lack of energy. In contrast, although tired and fatigued, they feel excited and alert. In Physical and Mental Health, some of the respondents have some disturbance in appetite and/or suffer from high blood pressure and feel abnormal heart palpitations. In Psychological Welfare, 80% said they cannot sleep normally, when concerned and 46.7% of employees have been feeling unhappy and depressed. In the responses of cognitive anxiety, 20% worries too much about something unimportant, and 13.3% answered that have scary thoughts, between sometimes and a lot. In Somatic Anxiety over half usually sweat/perspire without high temperatures, and having the feeling of the heart beat faster and the body feel "nervous". Diseases like high blood pressure; headaches; colitis; chronic anxiety; high cholesterol; kidney stone; hemorrhoids; varicose veins; chronic back pain; gastric ulcer or duodenal and depression were observed in the answers given. In Social and Domestic Situation, more than half said that the time to devote to the family, friends and other activities is not enough.
Description
Dissertação apresentada para cumprimento dos requisitos necessários à obtenção do grau
de
Mestre em Segurança e Higiene no Trabalho
Keywords
Trabalho por turnos Trabalho noturno Stress Síndrome da Má adaptação ao Trabalho por Turnos Shift-work night-work Shift-work-Syndrome MSHT
Pedagogical Context
Citation
Publisher
Instituto Politécnico de Setúbal. Escola Superior de Ciências Empresariais