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Publication
Modelo de gestão para empresas com produção oficinal
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| 2.81 MB | Adobe PDF |
Advisor(s)
Abstract(s)
Atualmente, o ambiente em que as organizações industriais atuam caracteriza-se por existir
uma pressão elevada para as empresas tornarem-se mais competitivas, respondendo à
volatilidade dos mercados e à exigência crescente por parte dos clientes, em termos da
satisfação dos requisitos, prazos e preços sobre os produtos que fornecem ou os serviços que
prestam. Esta dissertação tem como objetivo propor um modelo de gestão para as empresas de
produção oficinal que por estar focado nas empresas que concebem e produzem produtos por
encomenda (ETO Engineering-to-Order), se denominou de EPMS – ETO Production
Management System. Este modelo tem por base os princípios da produção Lean e das
facilidades que a tecnologia oferece. Concomitantemente serão caracterizados os principais
desafios e problemas, revistos os fundamentos da filosofia Lean, identificados os tipos de
desperdícios existentes neste tipo de empresas, listadas as barreiras que poderão existir na
implementação da presente filosofia e apontados alguns dos principais desenvolvimentos
tecnológicos e paradigmas, ocorridos no âmbito da indústria 4.0. Através desta investigação e a
partir da análise dos resultados obtidos será proposto um modelo de gestão e a respetiva
abordagem à sua implementação. A definição de um modelo de gestão e dos requisitos para a
sua correta implementação permitirá identificar o nível de preparação das empresas e as
necessidades de novas competências e outros requisitos. Pretende-se assim sensibilizar a
empresa para as suas necessidades e processos de liderança, de forma que o modelo de gestão
a ser adotado mantenha a equipa envolvida na prática da melhoria continua e focada no
cumprimento de objetivos, monitorizando e auditando os processos que forem implementados.
O principal resultado da presente dissertação é o próprio modelo ETO Production Management
Systems e a demonstração feita do forte contributo para as empresas de ETO. De acordo com o
inquérito realizado, sobre aspetos relacionados com o modelo de gestão proposto, ficou
demonstrado que este permite a resolução dos problemas existentes dentro de uma empresa
ETO. Este aspeto torna-se relevante para os profissionais que desempenham funções em
empresas com um sistema produtivo de ETO, através da sugestão da utilização de ferramentas,
métodos ou ações adequadas para assegurar uma boa gestão e tornar este tipo de empresas
mais competitivas
Nowadays the industrial landscape of organizations puts a high pressure on companies to become more competitive, responding to the volatility of markets and the growing demand from customers in terms of meeting requirements, deadlines and prices on the products they provide or the services they provide. This dissertation aims to propose a management model for workshop production companies (ETO Production Management Systems), which in the English literature are referred to as job-shop production systems, more specifically the companies that design and produce products to order, through the principles of Lean production and the facilities that technology offers. Concomitantly, the main challenges and problems will be characterized, the foundations of the Lean philosophy will be reviewed, the types of waste existing in this type of companies will be identified, the barriers that may exist in the implementation of this philosophy will be listed, and some of the main technological developments and paradigms pointed out within the scope of Industry 4.0. Through this investigation and from the analysis of some real cases will be proposed a management model and an approach to its implementation. In this sense, the definition of a management model and the requirements for its correct implementation will allow to identify the level of preparation of companies and the needs of new skills and other requirements. It is intended to sensitize the company to its needs and leadership processes so that the management model to be adopted keeps the team involved in the practice of continuous improvement and focused on meeting objectives, monitoring and auditing the processes that are implemented. The main result of this dissertation is the fact that the ETO Production Management Systems model proves to be a strong contribution both for the scientific community and for professionals who perform functions in companies with ETO industry, as it allows the resolution of existing problems within of an ETO company through the use of the most appropriate tools, methods or actions without the need to resort to different management models for a given objective.
Nowadays the industrial landscape of organizations puts a high pressure on companies to become more competitive, responding to the volatility of markets and the growing demand from customers in terms of meeting requirements, deadlines and prices on the products they provide or the services they provide. This dissertation aims to propose a management model for workshop production companies (ETO Production Management Systems), which in the English literature are referred to as job-shop production systems, more specifically the companies that design and produce products to order, through the principles of Lean production and the facilities that technology offers. Concomitantly, the main challenges and problems will be characterized, the foundations of the Lean philosophy will be reviewed, the types of waste existing in this type of companies will be identified, the barriers that may exist in the implementation of this philosophy will be listed, and some of the main technological developments and paradigms pointed out within the scope of Industry 4.0. Through this investigation and from the analysis of some real cases will be proposed a management model and an approach to its implementation. In this sense, the definition of a management model and the requirements for its correct implementation will allow to identify the level of preparation of companies and the needs of new skills and other requirements. It is intended to sensitize the company to its needs and leadership processes so that the management model to be adopted keeps the team involved in the practice of continuous improvement and focused on meeting objectives, monitoring and auditing the processes that are implemented. The main result of this dissertation is the fact that the ETO Production Management Systems model proves to be a strong contribution both for the scientific community and for professionals who perform functions in companies with ETO industry, as it allows the resolution of existing problems within of an ETO company through the use of the most appropriate tools, methods or actions without the need to resort to different management models for a given objective.
Description
Keywords
Modelo de Gestão Engineering-to-order Production Management System Indústria 4.0 Management Model Production Management System Industry 4.0