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Representation matters: LGBTQI+ representation in brands’ advertising

datacite.subject.fosCiências Sociais::Economia e Gestãopt_PT
dc.contributor.advisorNogueira, Mafalda
dc.contributor.authorLopes, Rita Antunes Rebelo Coimbra
dc.date.accessioned2022-09-05T13:46:58Z
dc.date.available2022-09-05T13:46:58Z
dc.date.issued2022-07-06
dc.description.abstractNowadays, diversity is a major component of competitive advantage for brands, and so they incorporate social messages such as LGBTQIA+ equality into their advertising, as a means of differentiation. Moreover, the LGBTQIA+ market is currently estimated to be worth $18 trillion globally. Hence, the main goal of this dissertation is to explore how LGBTQIA+ consumers respond to brands’ LGBTQIA+ representation in advertising. In order to do so, as this is a qualitative study, 25 semi-structured interviews were conducted, making use of a diverse sample of LGBTQIA+ consumers. Data was analyzed using Bardin’s Content Analysis technique. Results show that there is still a lack of diverse and inclusive LGBTQIA+ representation in advertising and that actually appeals to this group of consumers. Additionally, brands must make a whole-hearted long-term effort to the LGBTQIA+ community, not only in their advertising but also as one of their core values. Finally, various recommendations are given to companies for them to become truly LGBTQIA+ friendly.pt_PT
dc.identifier.tid203056876pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.26/41720
dc.language.isoengpt_PT
dc.subjectAdvertisingpt_PT
dc.subjectLGBTQIA+ Representationpt_PT
dc.subjectConsumer Behaviorpt_PT
dc.subjectConsumer Perceptionspt_PT
dc.subjectBrand Activismpt_PT
dc.titleRepresentation matters: LGBTQI+ representation in brands’ advertisingpt_PT
dc.typemaster thesis
dspace.entity.typePublication
rcaap.rightsopenAccesspt_PT
rcaap.typemasterThesispt_PT
thesis.degree.grantorInstituto Português de Administração de Marketing
thesis.degree.nameMestrado em Marketingpt_PT

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