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Publication
Turismo de natureza acessível: o caso dos passadiços na região centro de Portugal
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Abstract(s)
Com o envelhecimento da população em muitos países e com o aumento do número de pessoas com deficiência, há um mercado substancial de viajantes que procuram destinos e serviços adaptados às suas necessidades específicas. Contudo, a presença de barreiras continua a ser um obstáculo significativo para que este grupo possa participar de forma equitativa nas atividades turísticas. Nos últimos anos, tem-se assistido a um reconhecimento da importância do turismo acessível. Muitos destinos turísticos têm implementado iniciativas para melhorar a acessibilidade, no entanto, os passadiços, que se tornaram uma atração popular em várias regiões do centro de Portugal, são um exemplo claro de um setor que necessita de ser repensado em termos de acessibilidade. Posto isto, esta dissertação pretende analisar a acessibilidade dos passadiços da região centro de Portugal e propor futuras melhorias que poderão ser implementadas para garantir o seu usufruto. Recorreu-se a uma metodologia qualitativa, por meio da análise: dos comentários de plataformas online e da observação participante. Os resultados obtidos, demonstram que as experiências dos visitantes ainda são negativamente afetadas pelos percursos degradados, a sinalização inadequada, a falta de transporte, a falta de manutenção e segurança. Ao longo do estudo, uma das limitações prendeu-se com o facto de não ter sido possível identificar através dos comentários online, quais os visitantes com mobilidade reduzida, o que limita a compreensão específica das suas experiências.
With the aging of the population in many countries and the increase in the number of people with disabilities, there is a substantial market of travelers looking for destinations and services adapted to their specific needs. However, the presence of barriers remains a significant obstacle to this group being able to participate equally in tourist activities. In recent years, there has been a recognition of the importance of accessible tourism. Many tourist destinations have implemented initiatives to improve accessibility, however, the walkways, which have become a popular attraction in several regions of central Portugal, are a clear example of a sector that needs to be rethought in terms of accessibility. That said, this dissertation aims to analyze the accessibility of the walkways in central Portugal and propose future improvements that could be implemented to ensure their enjoyment. A qualitative methodology was used to analyze comments on online platforms and participant observation. The results show that visitors' experiences are still negatively affected by degraded routes, inadequate signage, lack of transportation, lack of maintenance and safety. Throughout the study, one of the limitations was that it was not possible to identify which visitors had reduced mobility through the online comments, which limits the specific understanding of their experiences.
With the aging of the population in many countries and the increase in the number of people with disabilities, there is a substantial market of travelers looking for destinations and services adapted to their specific needs. However, the presence of barriers remains a significant obstacle to this group being able to participate equally in tourist activities. In recent years, there has been a recognition of the importance of accessible tourism. Many tourist destinations have implemented initiatives to improve accessibility, however, the walkways, which have become a popular attraction in several regions of central Portugal, are a clear example of a sector that needs to be rethought in terms of accessibility. That said, this dissertation aims to analyze the accessibility of the walkways in central Portugal and propose future improvements that could be implemented to ensure their enjoyment. A qualitative methodology was used to analyze comments on online platforms and participant observation. The results show that visitors' experiences are still negatively affected by degraded routes, inadequate signage, lack of transportation, lack of maintenance and safety. Throughout the study, one of the limitations was that it was not possible to identify which visitors had reduced mobility through the online comments, which limits the specific understanding of their experiences.
Description
Keywords
Acessibilidade Turismo Acessível Passadiços Pessoas com Mobilidade Reduzida Barreiras Accessibility Accessible Tourism Walkways People with Reduced Mobility Barriers