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Perceived Organizational Support, Coworkers’ Conflict and Organizational Citizenship Behavior: The Mediation Role of Work-Family Conflict

dc.contributor.authorAndrade, Cláudia
dc.contributor.authorCosta Neves, Paula Maria
dc.date.accessioned2023-10-30T12:36:09Z
dc.date.available2023-10-30T12:36:09Z
dc.date.issued2022
dc.description.abstractThe aim of the present study is to investigate the extent to which perceived organizational support and coworkers’ conflict and work-family conflict play a role in the performance of three types of organizational citizenship behaviors. A cross-sectional design was used comprising a sample of 164 health support workers working in Portuguese elderly care facilities. Using structural equation model findings showed that perceived organizational support is linked with organizational citizenship behaviors, directly and indirectly, via work-family conflict. Furthermore, coworkers’ conflict was also related with organizational citizenship behaviors, directly and indirectly via work-family conflict. The linkage between perceived organizational support and coworkers’ conflict through work-family conflict can offer new insights into how to enhance organizational citizenship behaviors by active management. These findings can help elderly care organizations and their managers to design better workplace conditions where organizational support and coworkers’ conflict can be better managed allowing workers to have more control over work-family conflict and promoting organizational citizenship behaviors.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.3390/admsci12010020pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.26/47661
dc.language.isoengpt_PT
dc.publisherMDPIpt_PT
dc.subjectorganizational citizenship behaviorpt_PT
dc.subjectperceived organizational supportpt_PT
dc.subjectcoworkers’ conflictpt_PT
dc.subjectwork-family conflictpt_PT
dc.titlePerceived Organizational Support, Coworkers’ Conflict and Organizational Citizenship Behavior: The Mediation Role of Work-Family Conflictpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.conferencePlaceBaselpt_PT
oaire.citation.endPage12pt_PT
oaire.citation.issue20pt_PT
oaire.citation.startPage1pt_PT
oaire.citation.titleAdministrative Sciencespt_PT
oaire.citation.volume12pt_PT
person.familyNameAndrade
person.familyNameCosta Neves
person.givenNameCláudia
person.givenNamePaula Maria
person.identifier.ciencia-id7A17-45C1-7FC9
person.identifier.orcid0000-0002-6825-1012
person.identifier.orcid0000-0001-7952-0161
person.identifier.scopus-author-id56427687600
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication5e613d96-03e6-4a03-8316-8c8cf045e192
relation.isAuthorOfPublicatione30ae756-a998-41a1-9cb3-08f359041515
relation.isAuthorOfPublication.latestForDiscovery5e613d96-03e6-4a03-8316-8c8cf045e192

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