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Abstract(s)
Este estudo apresenta a implementação da metodologia 5S, baseada na filosofia Lean,
numa oficina automóvel como estudo de caso.
Como metodologia seguiu-se uma abordagem qualitativa, centrada num estudo de
caso, no qual foram realizadas entrevistas semiestruturadas e observação participante como
métodos de recolha de dados. Estes métodos tiveram como fontes de informação a análise de
literatura sobre a implementação dos 5S, o que é o Lean e a gestão logística.
Os resultados mostraram que a implementação dos 5S trouxe algumas melhorias
significativas à organização embora já aplicassem naturalmente algumas etapas desta
metodologia. No entanto, com o espaço mais arrumado foi possível reduzir o tempo de
procura de materiais e promover um ambiente de trabalho mais limpo e seguro. Para além
disso, houve uma boa aceitação dos funcionários às mudanças, apesar de nunca terem ouvido
falar desta metodologia.
Foi possível concluir que a aplicação dos 5S contribuiu para uma maior eficiência na
oficina, alinhando-se com os princípios Lean de eliminação de desperdícios e otimização de
processos, especialmente no que diz respeito à organização (2S) e à eliminação de materiais
que não estavam a trazer qualquer valor para a empresa, mas sim desperdício (1S).
Por fim, como limitações foram mencionadas a falta de espaço físico para uma
reorganização mais intensiva e a falta de tempo. Futuramente, sugere-se a exploração de
outras ferramentas Lean para complementar os 5S como o caso do Manufacturing Cycle
Efficiency.
This study looks at the implementation of the 5S methodology, based on the Lean philosophy, in an automotive workshop as a case study. The methodology followed a qualitative approach, centered on a case study, where semi-structured interviews and participant observation were carried out as data collection methods. The sources of information for these methods were an analysis of the literature on the implementation of 5S, what Lean is and logistics management. The results showed that the implementation of 5S has brought some significant improvements to the organization, although they already applied some of the steps of this methodology naturally. However, with a tidier space, it was possible to reduce the time spent searching for materials and promote a cleaner and safer working environment. Besides that, the employees were very receptive to the changes, even though they had never heard of this methodology before. It was possible to conclude that the application of 5S contributed to greater efficiency in the workshop, in line with the Lean principles of eliminating waste and optimizing processes, particularly in terms of organization (2S) and eliminating materials that were not bringing any value to the company, but rather waste (1S). In the end, the limitations mentioned were the lack of physical space for a more intensive reorganization and the lack of time. In the future, it is suggested to explore other Lean tools to complement 5S, such as Manufacturing Cycle Efficiency.
This study looks at the implementation of the 5S methodology, based on the Lean philosophy, in an automotive workshop as a case study. The methodology followed a qualitative approach, centered on a case study, where semi-structured interviews and participant observation were carried out as data collection methods. The sources of information for these methods were an analysis of the literature on the implementation of 5S, what Lean is and logistics management. The results showed that the implementation of 5S has brought some significant improvements to the organization, although they already applied some of the steps of this methodology naturally. However, with a tidier space, it was possible to reduce the time spent searching for materials and promote a cleaner and safer working environment. Besides that, the employees were very receptive to the changes, even though they had never heard of this methodology before. It was possible to conclude that the application of 5S contributed to greater efficiency in the workshop, in line with the Lean principles of eliminating waste and optimizing processes, particularly in terms of organization (2S) and eliminating materials that were not bringing any value to the company, but rather waste (1S). In the end, the limitations mentioned were the lack of physical space for a more intensive reorganization and the lack of time. In the future, it is suggested to explore other Lean tools to complement 5S, such as Manufacturing Cycle Efficiency.
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Keywords
Lean 5S Gestão Logística Logistics Management