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A InteligĂȘncia Emocional e o ExercĂcio de Comando - O contexto dos destacamentos do Comando Territorial de Lisboa da Guarda Nacional Republicana
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Abstract(s)
O interesse pela inteligĂȘncia emocional floresceu ao longo dos Ășltimos anos em mĂșltiplos setores sociais e organizacionais, extravasando inclusive para as funçÔes de comando de forças policiais. Contudo, a sua aplicabilidade na liderança Ă© aquela que mais controvĂ©rsia tem gerado no meio acadĂ©mico. Tendo em consideração a escassez de pesquisas empĂricas, relacionando a inteligĂȘncia emocional e a eficĂĄcia da liderança, o presente estudo desafia estas suposiçÔes, identificando as potencialidades e vulnerabilidades do constructo da inteligĂȘncia emocional no exercĂcio de comando. SĂŁo utilizados para tal, inquĂ©ritos por questionĂĄrio como instrumentos de medida de auto e heteroavaliação dos Comandantes, nos domĂnios da inteligĂȘncia emocional, liderança e dos fatores critĂ©rio: desempenho, satisfação e esforço extraordinĂĄrio. Os dados recolhidos reportam-se a 250 militares da GNR do Comando Territorial de Lisboa, 10 dos quais, exercendo funçÔes de Comandantes de Destacamento. Os resultados indicam que a inteligĂȘncia emocional potencia a obtenção de desempenhos superiores na liderança, constituindo-se a âavaliação das emoçÔes dos outrosâ e a âutilização das emoçÔesâ por parte do Comandante como as dimensĂ”es que conferem maior poder de explicação de liderança. Contudo, verificamos que quando estudamos as dimensĂ”es de ambos os constructos agrupadas, a Ășnica dimensĂŁo da inteligĂȘncia emocional que se revela significativa da satisfação e esforço extraordinĂĄrio Ă© a âavaliação das emoçÔes dos outrosâ. Como vulnerabilidades, verifica-se que a diferença de perceção que os Comandantes tĂȘm acerca da sua inteligĂȘncia emocional, comparativamente aos seus militares, influencia negativamente o seu exercĂcio de comando. Esta investigação faculta evidĂȘncia empĂrica adicional para a aplicação da inteligĂȘncia emocional no exercĂcio de comando na GNR, constituindo-se como uma ferramenta importante, no apoio Ă organização e direção, da formação dos seus Comandantes no sentido correto.
Abstract The interest in emotional intelligence has blossomed over the last few years in multiple social and organizational sectors, speading inclusively to command functions of police forces. Its applicability in leadership is, however, the issue that has generated the most controversy in the academic environment. Taking in consideration the scarcity of empirical research that relates emotional intelligence and effective leadership, this paper challenges this issues, identifying the strengths and vulnerabilities of the construct of emotional intelligence in the exercise of command. In order to achieve such goals, questionnaire survey measures of self and others ratings of Commanders were used, in the areas of emotional intelligence, leadership, performance, satisfaction and extra effort. The collected data refers to 250 military from GNR Territorial Command in Lisbon, 10 of which, acting as Detachment Commanders. The results indicate that emotional intelligence enhances the attainment of better performance in leadership, highlighting âothers emotion appraisalâ and the âuse of emotionâ by the Commander as the aspects that have the biggest influence on leadership. However, we found that when studying the dimensions of both grouped constructs, the only dimension of emotional intelligence that reveals significant values on satisfaction and extraordinary effort is âthe appraisal of others emotionsâ. As vulnerability, one can point out that the difference between the perception that Commanders have about their own emotional intelligence compared to that perceived by their military, negatively influences their exercise of command. This research provides additional empirical evidence supporting the application of emotional intelligence in the exercise of command in GNR, establishing itself as an important tool in the support of the organization and steering of training of their commanders in the right direction.
Abstract The interest in emotional intelligence has blossomed over the last few years in multiple social and organizational sectors, speading inclusively to command functions of police forces. Its applicability in leadership is, however, the issue that has generated the most controversy in the academic environment. Taking in consideration the scarcity of empirical research that relates emotional intelligence and effective leadership, this paper challenges this issues, identifying the strengths and vulnerabilities of the construct of emotional intelligence in the exercise of command. In order to achieve such goals, questionnaire survey measures of self and others ratings of Commanders were used, in the areas of emotional intelligence, leadership, performance, satisfaction and extra effort. The collected data refers to 250 military from GNR Territorial Command in Lisbon, 10 of which, acting as Detachment Commanders. The results indicate that emotional intelligence enhances the attainment of better performance in leadership, highlighting âothers emotion appraisalâ and the âuse of emotionâ by the Commander as the aspects that have the biggest influence on leadership. However, we found that when studying the dimensions of both grouped constructs, the only dimension of emotional intelligence that reveals significant values on satisfaction and extraordinary effort is âthe appraisal of others emotionsâ. As vulnerability, one can point out that the difference between the perception that Commanders have about their own emotional intelligence compared to that perceived by their military, negatively influences their exercise of command. This research provides additional empirical evidence supporting the application of emotional intelligence in the exercise of command in GNR, establishing itself as an important tool in the support of the organization and steering of training of their commanders in the right direction.
Description
Keywords
InteligĂȘncia Emocional ExercĂcio de Comando Liderança Comandantes
Citation
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Academia Militar. Direção de Ensino