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Publication
Impacto dos concursos públicos nas empresas de transporte de passageiros
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| 1.58 MB | Adobe PDF |
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Abstract(s)
Este relatório aborda o impacto operacional e económico-financeiro provocado pela concessão de concursos públicos em empresas de transporte rodoviário de passageiros, com o foco na empresa Valpi Bus.
O estudo foi realizado através de uma metodologia qualitativa, que incluiu a realização de entrevistas com diversos intervenientes do setor. Essas entrevistas visam comprovar de forma direta as alterações sentidas nas empresas. Engloba ainda uma vertente quantitativa através de uma análise financeira do setor dos transportes e de empresas concorrentes da Valpi Bus com o objetivo de perceber de que forma os concursos impactaram as contas das empresas.
Os dados recolhidos revelaram que a concessão dos concursos públicos trouxe mudanças na gestão e operação da empresa, exigindo reajustes nos processos internos e uma maior atenção à gestão de riscos. Como tal, a Valpi teve a necessidade de se adaptar às exigências dos concursos públicos tendo sempre como foco a qualidade do serviço prestado. As conclusões apontam para um cenário de incerteza, mas também de oportunidades de melhoria contínua e crescimento organizacional.
A experiência adquirida durante o estágio proporcionou uma visão abrangente das mudanças no setor e o impacto das mesmas na empresa Valpi Bus isso reforçou o conhecimento necessário para a elaboração deste relatório.
This report analyses the operational, economic and financial impact of awarding public tenders to road passenger transport companies, with a focus on the Valpi Bus company. The study was carried out using a qualitative methodology, which included interviews with various players in the sector. These interviews aim to provide direct evidence of the changes felt in the companies. It also includes a quantitative approach through a financial analysis of the transport sector and companies competing with Valpi Bus, with the aim of understanding how the tenders have impacted the companies' accounts. The data collected revealed that the award of public tenders brought changes to the company's management and operations, requiring readjustments to internal processes and greater attention to risk management. As such, Valpi had to adapt to the demands of the public tenders, always focussing on the quality of the service provided. The conclusions point to a scenario of uncertainty, but also opportunities for continuous improvement and organisational growth. The experience gained during the internship provided a comprehensive view of the changes in the sector and their impact on the Valpi Bus company, which reinforced the knowledge needed to write this report.
This report analyses the operational, economic and financial impact of awarding public tenders to road passenger transport companies, with a focus on the Valpi Bus company. The study was carried out using a qualitative methodology, which included interviews with various players in the sector. These interviews aim to provide direct evidence of the changes felt in the companies. It also includes a quantitative approach through a financial analysis of the transport sector and companies competing with Valpi Bus, with the aim of understanding how the tenders have impacted the companies' accounts. The data collected revealed that the award of public tenders brought changes to the company's management and operations, requiring readjustments to internal processes and greater attention to risk management. As such, Valpi had to adapt to the demands of the public tenders, always focussing on the quality of the service provided. The conclusions point to a scenario of uncertainty, but also opportunities for continuous improvement and organisational growth. The experience gained during the internship provided a comprehensive view of the changes in the sector and their impact on the Valpi Bus company, which reinforced the knowledge needed to write this report.
Description
Keywords
Concursos Públicos Contratualização Pública Transporte Rodoviário de Passageiros Transporte Público