New working model process implementation - DALOOP

Benslimane, Hasnaa

http://hdl.handle.net/10400.26/47408

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Authors

Benslimane, Hasnaa

Advisor(s)

Pinto Borges, Ana

Abstract(s)

ABSTRACT It is undeniable that the new reality, after Covid-19 pandemic, has an impact on people, organizations, processes, and especially on the way of working. As a result, many companies became more flexible through hybrid forms of work and repositioned themselves to do so (Kniffin et al., 2021). Nowadays, the transition to this new work reality can pose some challenges to companies and Human Resource Management (HRM) in adapting processes and finding a perfect balance between employees and the company’s well-being. Baring on this, the implementation of a new work model from the perspective of HRM is the subject of this report. Specifically, with the research we aimed to study and understand the new work model process phases implemented by Daloop and its impact on the employee-related dimension and HRM practices. Using a qualitative approach and combining diverse data collection methods (observation, organizational documents, and one-to-one interviews), analyzed through content analysis with NVivo software, the results obtained show that the implementation of a hybrid work model may be the best balance for the new work reality. This new process can, on the other hand, be challenging for HRM practices and the employees-related dimension, if it is not well designed and implemented. However, the study has some limitations in terms of evaluation and monitoring after the implementation of the new work model, due to the short duration of the internship, which can be an opportunity for further research.