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Advisor(s)
Abstract(s)
A Guarda Nacional Republicana, enquanto Força de Segurança de natureza Militar, integrada na Administração Pública, está obrigada a cumprir a sua missão segundo os princípios da transparência e accountability, decorrente do conceito de New Public Management adotado, elaborando para o efeito os competentes instrumentos de gestão e estratégicos que no final de cada ciclo de gestão servem de base à avaliação do seu desempenho.
Esta investigação tem como objeto os sistemas de monitorização da atividade operacional em Forças Gendármicas, e procura correlacionar as dimensões politico-estratégica e operacional, os instrumentos de gestão e estratégicos e sua coerência, e o controlo de gestão da atividade operacional.
A metodologia adotada foi o raciocínio indutivo, assente numa estratégia qualitativa e no estudo de caso como desenho de pesquisa. A recolha de dados foi desenvolvida através da análise documental e da aplicação de entrevistas semiestruturadas às entidades que, por força do cargo que desempenham, detêm um conhecimento profundo do objeto.
A investigação identificou um conjunto de constrangimentos e consequentes possibilidades de melhoria, para que o atual sistema de monitorização da atividade operacional garanta uma tomada de decisão adequada, apresentadas como recomendações de ordem prática, cuja implementação visa promover a resiliência, eficiência e credibilidade do sistema.
The National Republican Guard, as a Military nature Security Force, integrated in the Public Administration, is obliged to fulfill its mission according to transparency and accountability principles, resulting from adopted concept of New Public Management, elaborating for this purpose the competent management and strategic instruments that at the end of each management cycle serve as the basis for assessing their performance. This investigation has as its object the operational activity monitoring systems at Gendarmic Forces and seeks to correlate the political-strategic and operational dimensions, the management and strategic instruments and their coherence, and the operational activity management control. The methodology adopted was inductive reasoning, based on a qualitative strategy and a case study as a research design. Data collection was developed through a document analysis and the application of semi-structured interviews to entities that, by virtue of their position, have a deep knowledge of the object. The investigation identified a set of constraints and consequent possibilities for improvement, so that the current operational activity monitoring system ensures adequate decision-making, presented as practical recommendations, whose implementation aims to promote the system's resilience, efficiency and credibility.
The National Republican Guard, as a Military nature Security Force, integrated in the Public Administration, is obliged to fulfill its mission according to transparency and accountability principles, resulting from adopted concept of New Public Management, elaborating for this purpose the competent management and strategic instruments that at the end of each management cycle serve as the basis for assessing their performance. This investigation has as its object the operational activity monitoring systems at Gendarmic Forces and seeks to correlate the political-strategic and operational dimensions, the management and strategic instruments and their coherence, and the operational activity management control. The methodology adopted was inductive reasoning, based on a qualitative strategy and a case study as a research design. Data collection was developed through a document analysis and the application of semi-structured interviews to entities that, by virtue of their position, have a deep knowledge of the object. The investigation identified a set of constraints and consequent possibilities for improvement, so that the current operational activity monitoring system ensures adequate decision-making, presented as practical recommendations, whose implementation aims to promote the system's resilience, efficiency and credibility.
Description
Keywords
Guarda Nacional Republicana Monitorização da atividade operacional Controlo de Gestão Instrumentos de Gestão Instrumentos Estratégicos National Republican Guard Monitoring of Operational Activity Management Control Management Instruments Strategic Instruments