Name: | Description: | Size: | Format: | |
---|---|---|---|---|
1.12 MB | Adobe PDF |
Advisor(s)
Abstract(s)
O mercado farmacêutico é um dos maiores e mais importantes mercados mundiais.
Contudo, tal como acontece com muitos outros mercados, este tem vindo a sofrer
alterações profundas, nomeadamente no que diz respeito às alterações de estatuto dos
medicamentos, existindo cada vez mais medicamentos não sujeitos a receita médica. Neste
sentido, torna-se necessário estudar formas de como o mercado se deve posicionar
perante o consumidor. Esta investigação pretendeu estudar o papel das fontes de
informação (i.e., profissionais de saúde vs publicidade farmacêutica) na relação entre a
preocupação com a saúde e a sensibilidade ao preço dos medicamentos não sujeitos a
receita médica.
Testámos as nossas hipóteses através de uma metodologia por painel. Mais
especificamente, acompanhamos uma amostra de 149 indivíduos através da realização de
um questionário online aplicado em dois momentos temporais diferentes (T1 e T2),
espaçados por dois meses.
Os nossos resultados revelaram que o recurso a fontes de informação profissionais
(i.e., recomendações dos médicos ou farmacêuticos, material promocional ou brochuras
oferecidas pelas farmacêuticas e clínicas, rótulos dos produtos farmacêuticos), modera a
relação entre a preocupação com a saúde e a sensibilidade ao preço dos medicamentos
não sujeitos a receita médica. Mais especificamente, à medida que a preocupação com a
saúde aumenta, a sensibilidade ao preço diminui, apenas quando os indivíduos recorrem
fortemente a fontes de informação profissionais (e.g. recomendações dos médicos ou
farmacêuticos, material promocional ou brochuras oferecidas pelas farmacêuticas e
clínicas, rótulos dos produtos farmacêuticos). Não foi encontrado um efeito significativo
para o papel moderador da publicidade farmacêutica. Mais ainda, relativamente à
preferência das fontes de informação, os nossos resultados mostraram diferenças
significativas em algumas variáveis sociodemográficas (i.e., género, idade e estado civil). Os
nossos resultados sugerem implicações pertinentes para a teoria e para a prática.
The pharmaceutical market is one of the largest and most important markets in the world. However, as with many other markets, it has undergone profound changes, notably with regard to changes in the status of drugs, there are more and more nonprescription medicines. In these circumstances, it becomes necessary to study ways of how the market should position itself before the consumer. This thesis aimed to study the role of information sources (i.e., healthcare professionals vs. pharmaceutical advertising) in the relationship between health concern and price sensitivity of non-prescription drugs. We tested our hypotheses through a panel methodology. More specifically, we followed a sample of 149 individuals by performing an online questionnaire applied at two different time points (T1 and T2), spaced for two months. Our results revealed that the use of professional information sources (i.e., doctors or pharmacists recommendations, promotional material or brochures offered by pharmacies and clinics, pharmaceutical companies) moderates the relationship between health concern and price sensitivity of non-prescription drugs. More specifically, as health concerns increase, price sensitivity declines only when individuals rely heavily on professional sources of information (e.g. doctors or pharmacists recommendations, promotional material or brochures offered by pharmacies and clinics). There was no significant effect on the moderating role of pharmaceutical advertising. Moreover, regarding the preference of information sources, our results showed significant differences in some sociodemographic variables (i.e., gender, age and marital status). Our results suggest pertinent implications for theory and practice.
The pharmaceutical market is one of the largest and most important markets in the world. However, as with many other markets, it has undergone profound changes, notably with regard to changes in the status of drugs, there are more and more nonprescription medicines. In these circumstances, it becomes necessary to study ways of how the market should position itself before the consumer. This thesis aimed to study the role of information sources (i.e., healthcare professionals vs. pharmaceutical advertising) in the relationship between health concern and price sensitivity of non-prescription drugs. We tested our hypotheses through a panel methodology. More specifically, we followed a sample of 149 individuals by performing an online questionnaire applied at two different time points (T1 and T2), spaced for two months. Our results revealed that the use of professional information sources (i.e., doctors or pharmacists recommendations, promotional material or brochures offered by pharmacies and clinics, pharmaceutical companies) moderates the relationship between health concern and price sensitivity of non-prescription drugs. More specifically, as health concerns increase, price sensitivity declines only when individuals rely heavily on professional sources of information (e.g. doctors or pharmacists recommendations, promotional material or brochures offered by pharmacies and clinics). There was no significant effect on the moderating role of pharmaceutical advertising. Moreover, regarding the preference of information sources, our results showed significant differences in some sociodemographic variables (i.e., gender, age and marital status). Our results suggest pertinent implications for theory and practice.
Description
Keywords
Mercado farmacêutico Medicamentos Consumidores