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O impacto da logística inversa e verde nas organizações
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Orientador(es)
Resumo(s)
Quando se trata do meio ambiente, é importante referir que as empresas têm responsabilidade de gerir os resíduos, de forma a serem bem tratados ou destruídos. O presente trabalho tem como foco a logística inversa, em particular a logística inversa na saúde, cujo objetivo é estudar o impacto da logística inversa e verde nas empresas, para demonstrar o impacto da logística inversa das empresas deste setor de atividade de modo a perceber como funciona este processo e uma análise comparativa sobre a evolução das devoluções dos materiais e resíduos. Deste modo para alcançar o objetivo deste estudo, foi realizada uma pesquisa qualitativa. Os instrumentos de recolha de dados utilizados foram a pesquisa bibliográfica, análise documental e guião de entrevistas e questionários. Como resultados, confirmou-se que a logística inversa, tem um papel importante neste setor de atividade porque ajuda na gestão de resíduos e materiais hospitalares, de forma a levar estes resíduos à destruição para contribuir para o desenvolvimento sustentável das empresas, responsabilidade ambiental e minimizar custos.
Concerning the environment, it is important to note that businesses have the responsibility of managing waste. This work focuses on the reverse logistics, health care reverse logistics in particular. The objective was to study the impact of green and reverse logistics practices and to demonstrate the impact of reverse logistics companies in this sector of activity, in order to understand how this process works and to do a comparative analysis on the evolution of materials disposal and waste. In order to achieve the objective of this study it was conducted a qualitative research. The instruments for the collection of data used were the literature search, desk review and questionnaire. As a result, it was confirmed that the reverse logistics has an important role in this sector of activity, because it helps in the management of hospital waste and materials, in order to bring these wastes to destruction for contributing to a sustainable development, environmental liability and minimising costs.
Concerning the environment, it is important to note that businesses have the responsibility of managing waste. This work focuses on the reverse logistics, health care reverse logistics in particular. The objective was to study the impact of green and reverse logistics practices and to demonstrate the impact of reverse logistics companies in this sector of activity, in order to understand how this process works and to do a comparative analysis on the evolution of materials disposal and waste. In order to achieve the objective of this study it was conducted a qualitative research. The instruments for the collection of data used were the literature search, desk review and questionnaire. As a result, it was confirmed that the reverse logistics has an important role in this sector of activity, because it helps in the management of hospital waste and materials, in order to bring these wastes to destruction for contributing to a sustainable development, environmental liability and minimising costs.
Descrição
Dissertação/Trabalho de Projeto/Relatório de Estágio submetida como requisito parcial para obtenção do grau de Mestre em Ciências Empresariais- Ramo Gestão Logística
Palavras-chave
Logística inversa Resíduos Logística verde Vantagem competitiva Sustentabilidade Waste logistics Reverse logistics Green Sustainable Competitive advantage
Contexto Educativo
Citação
Editora
Instituto Politécnico de Setúbal. Escola Superior de Ciências Empresariais