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Publication
Gestão da frota automóvel da Polícia de Segurança Pública: viabilidade do Outsourcing
Advisor(s)
Abstract(s)
Toda a organização tem por objetivo a rentabilização máxima dos seus recursos e a satisfação dos seus clientes. Para tal, recorrem a ferramentas de gestão que se coadunem com os seus objetivos e que sejam fonte de criação de valor e de vantagem competitiva. A Polícia de Segurança Pública (PSP), para garantir o cumprimento dos seus desígnios, faz uso de uma panóplia de meios, dos quais se destacam os Carros de Patrulha. No entanto, após uma análise dos dados existentes acerca da frota automóvel da PSP, verifica-se o estado degradado e envelhecido em que se encontram as viaturas, pelo que urge a adoção de medidas gestionárias que contrariem esta realidade e garantam uma maior operacionalidade da frota. Uma dessas ferramentas é o Aluguer Operacional de Viaturas (AOV), motivo pelo qual se realizou um estudo exploratório de finalidade aplicada, com recurso a entrevistas, com o intuito de aferir as vantagens e potencialidades de aplicação desta ferramenta de outsourcing à frota automóvel da PSP. A análise aos custos associados à aquisição direta e ao AOV revelam que economicamente este último modelo de gestão é mais oneroso devido à carga fiscal associada e aos custos de caracterização das viaturas, tornando-se insustentável para a PSP adotar este regime. No entanto, os benefícios incomensuráveis de imagem, motivação e operacionalidade, tornam bastante atrativa esta modalidade de gestão, pelo que impera a necessidade de um ajustamento das condições contratuais do AOV à realidade da PSP e um repensar da carga fiscal que incide sobre este tipo de contratos.
Every organization aims to maximize the profitability of its resources and the satisfaction os its customers. To this end, they use management tools that are consistent with its objectives and that are a source of value creation and competitive advantage.The Polícia de Segurança Pública (PSP), in order to guarantee the fulfillment of its designs, makes use of a panoply of means, of which the Patrol Cars stand out. However, after analyzing the existing data on the PSP car fleet, is was verified the degraded and aged state of the vehicles, therefore it is urgent to adopt management measures that contradict this reality and guarantee a greater operability of the fleet. One of these tools is the Aluguer Operacional de Viaturas (AOV), which is why an exploratory study of applied purpose was carried out, with the use of interviews, in order to assess the advantages and potential of applying this outsourcing tool to the PSP car fleet. The analysis of the costs associated with the direct acquisition and the AOV show that this last one is economically more expensive because of the associated tax burden and the characterization costs of the vehicles, making unsustainable for the PSP to adopt this regime. However, the immeasurable benefits of image, motivation and operationality make this kind of management very attractive, so that there is a need to adjust the contractual conditions of the AOV to the reality of PSP and rethink the tax burden on this type of contracts.
Every organization aims to maximize the profitability of its resources and the satisfaction os its customers. To this end, they use management tools that are consistent with its objectives and that are a source of value creation and competitive advantage.The Polícia de Segurança Pública (PSP), in order to guarantee the fulfillment of its designs, makes use of a panoply of means, of which the Patrol Cars stand out. However, after analyzing the existing data on the PSP car fleet, is was verified the degraded and aged state of the vehicles, therefore it is urgent to adopt management measures that contradict this reality and guarantee a greater operability of the fleet. One of these tools is the Aluguer Operacional de Viaturas (AOV), which is why an exploratory study of applied purpose was carried out, with the use of interviews, in order to assess the advantages and potential of applying this outsourcing tool to the PSP car fleet. The analysis of the costs associated with the direct acquisition and the AOV show that this last one is economically more expensive because of the associated tax burden and the characterization costs of the vehicles, making unsustainable for the PSP to adopt this regime. However, the immeasurable benefits of image, motivation and operationality make this kind of management very attractive, so that there is a need to adjust the contractual conditions of the AOV to the reality of PSP and rethink the tax burden on this type of contracts.
Description
Keywords
Polícia de Segurança Pública Aluguer Operacional de Viaturas Carros de Patrulha Criação de valor; Gestão; Outsourcing Gestão Outsourcing