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Organizational citizenship behavior: adaptation and validation of the OCB scale CCOE-R

dc.contributor.authorCosta Neves, Paula Maria
dc.contributor.authorPalma-Moreira, Ana
dc.contributor.authorPerdigão Silva Mendes Andrade, Maria Cláudia
dc.contributor.authorAu-Yong-Oliveira, Manuel
dc.date.accessioned2026-05-29T13:30:06Z
dc.date.available2026-05-29T13:30:06Z
dc.date.issued2024-12-23
dc.description.abstractIntroduction: Organizational Citizenship Behavior has evolved as a pivotal concept in organizational behavior because of its importance on fostering the success of organizations. Despite its recognized benefits, OCB’s dimensions are not consensual in literature. The goal of this paper was to adapt and validated to be used in a broader work context an OCB scale (CCOE-R) initially developed for the Portuguese specific professional context, schools and the education sector. Methods: The sample of this study is composed of 740 participants. To validate the scale, an exploratory and a confirmatory factor analysis and scale invariance test were performed. Results: Exploratory and confirmatory factor analyses revealed a 10-item unidimensional structure, with excellent reliability indices, and goodness of fit, besides invariance for group status (managerial and non-managerial positions). Discussion: The OCB-G (Global OCB) emerges as a reliable and valid instrument that is based on a conception of OCB as a unidimensional construct. Because the items are group referenced items, it is possible to obtain a global value of OCB that represents group perceptions on OCB, allowing research to be carried out at the group/organizational level. The (CCOE-R) is an essential contribution to the study of organizational behavior, serving as a practical tool for assessing OCB-G as it plays a prominent role in organizations.eng
dc.description.sponsorshipThe author(s) declare that financial support was received for the research, authorship, and/or publication of this article. This work was supported by Polytechnic of Coimbra, Portugal and VirtuEU - Virtual Exchanges of Active Citizens - Project Proposal Number: 101111907, Universidade de Aveiro, Portugal.
dc.identifier.citationNeves PC, Palma-Moreira A, Andrade C and Au-Yong-Oliveira M (2024) Organizational citizenship behavior: adaptation and validation of the OCB scale CCOE-R. Front. Psychol. 15:1475011. doi: 10.3389/fpsyg.2024.1475011
dc.identifier.doi10.3389/fpsyg.2024.1475011
dc.identifier.issn1664-1078
dc.identifier.urihttp://hdl.handle.net/10400.26/63410
dc.language.isoeng
dc.peerreviewedyes
dc.publisherFrontiers Media SA
dc.relation.ispartofFrontiers in Psychology
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/
dc.subjectorganizational citizenship behavior
dc.subjectscale adaptation
dc.subjectextra-role behavior
dc.subjectcooperation
dc.subjectquantitative study
dc.titleOrganizational citizenship behavior: adaptation and validation of the OCB scale CCOE-Reng
dc.typejournal article
dspace.entity.typePublication
oaire.citation.titleFrontiers in Psychology
oaire.citation.volume15
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameCosta Neves
person.familyNamePerdigão Silva Mendes Andrade
person.givenNamePaula Maria
person.givenNameMaria Cláudia
person.identifier.ciencia-id7A17-45C1-7FC9
person.identifier.ciencia-id151E-B502-428A
person.identifier.orcid0000-0001-7952-0161
person.identifier.orcid0000-0001-6601-9220
person.identifier.scopus-author-id56427687600
relation.isAuthorOfPublicatione30ae756-a998-41a1-9cb3-08f359041515
relation.isAuthorOfPublication14e683f5-fdad-409c-94d6-29e0c9fd4c18
relation.isAuthorOfPublication.latestForDiscoverye30ae756-a998-41a1-9cb3-08f359041515

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