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Relatório de estágio na Empresa Interlock Consulting: Gestão de Equipas
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O presente relatório tem dois objetivos. O primeiro objetivo, consiste na apresentação das atividades desenvolvidas no âmbito do estágio realizado. O segundo objetivo visa apresentar um projeto de diagnóstico e intervenção de uma equipa integrada na empresa onde foi realizado o estágio.
Pretendeu-se assim, potenciar a eficiência da equipa, não a nível individual, mas sim a nível grupal, para que todos os membros conseguissem trabalhar juntos, facilitando assim a melhoria das relações entre eles e, consequentemente o aumento de eficácia da equipa. Para tal, foi criado um projeto implementado em três fases distintas. A primeira visava diagnosticar o perfil individual e de equipa tendo como referência os seus estilos comportamentais, o modo como gerem conflitos e como comunicam. Tendo em conta os resultados obtidos, foi criado um team building exclusivamente para a equipa em estudo e direcionado para as suas necessidades especificas. Por fim, todo o processo foi sujeito a uma avaliação da satisfação dos participantes sobre o trabalho realizado.
Esta metodologia foi aplicada à equipa de uma empresa do sector de Recrutamento e Seleção e Outsourcing em Portugal denominada Interlock Consulting, tendo-se verificado resultados positivos na sua implementação.
This report has two objectives. The first objective is to present the activities developed within the scope of the internship. The second objective is to present a diagnostic project and intervention of a team integrated in the company where the internship was carried out. The aim was to increase the efficiency of the team, not at the individual level, but at the group level, so that all members could work together, thus facilitating the improvement of relations between them and, consequently, increasing the effectiveness of the team. To this end, a project was implemented in three distinct phases. The first one was to diagnose the individual and team profile with reference to their behavioral styles, how they generate conflicts and how they communicate. Taking into account the results obtained, a team building was created exclusively for the team under study and directed to their specific needs. Finally, the whole process was subject to an evaluation of the satisfaction of the participants about the work done. This methodology was applied to the team of a company of the Recruitment and Selection and Outsourcing sector in Portugal called Interlock Consulting, and there were positive results in its implementation.
This report has two objectives. The first objective is to present the activities developed within the scope of the internship. The second objective is to present a diagnostic project and intervention of a team integrated in the company where the internship was carried out. The aim was to increase the efficiency of the team, not at the individual level, but at the group level, so that all members could work together, thus facilitating the improvement of relations between them and, consequently, increasing the effectiveness of the team. To this end, a project was implemented in three distinct phases. The first one was to diagnose the individual and team profile with reference to their behavioral styles, how they generate conflicts and how they communicate. Taking into account the results obtained, a team building was created exclusively for the team under study and directed to their specific needs. Finally, the whole process was subject to an evaluation of the satisfaction of the participants about the work done. This methodology was applied to the team of a company of the Recruitment and Selection and Outsourcing sector in Portugal called Interlock Consulting, and there were positive results in its implementation.
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Palavras-chave
Relatório de Estágio Gestão de equipas Eficiência Eficácia