The implementation of an open-source ERP online solution to support laboratory classes and students assessment in higher education during Covid-19 lockdown

Batista, Carlos; Alves, Carlos

http://hdl.handle.net/10400.26/42358

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Authors

Batista, Carlos

Alves, Carlos

Abstract(s)

This article describes the implementation of an online Open-Source Enterprise Resource Planning (ERP) software solution to support the laboratory component of the theoretical/laboratory classes of the curricular unit “Information and Communication Technologies in Distribution and Logistics Management” of the degree in “Distribution and Logistics Management” and its contribution to the student assessment process, during the Covid-19 lockdown and resulting restrictions imposed to the normal functioning of presential classroom lessons in the period 2020-2022. The curricular unit's program foresees the use of demonstrative and experimental methods to illustrate the role of Information and Communication Technologies (ICT) support to the fundamental area of the study cycle. An ERP software solution and a database from a simulation company are normally used in classroom-based classes to carry out laboratory exercises, where it is intended to highlight the role of ICT as a facilitator of supply chain processes and logistical activities. The objective of implementing this online solution was to continue to ensure the teaching of the laboratory component, which was initially limited to use in the classroom. It was thus possible to continue helping students to develop their knowledge and practical technical experience in accordance with the curricular unit ́s program. The technological implementation of the solution and the training of the teachers involved had to be carried out in a very short period. From a methodological point of view, an approach based on experiential learning was used and the ePortfolio, as instrument to assess the practical knowledge acquired. Demonstrations of the system with resolution of synchronous online laboratory exercises, online debate and clarification sessions, recordings with resolution of laboratory exercises for asynchronous viewing and the proposal of exercises to be integrated in the ePortfolio were used. This article details the laboratory structure that was developed, taught, and evaluated to the students of the 2nd year of the degree course, at the School of Business Administration of the Polytechnic Institute of Setúbal, in Portugal. The results of the students assessment in the laboratory component were positive, and the proposed solution contributed to the conclusion of the curricular unit. The ERP OPEN-Source solution was also evaluated by the students through a survey, and the results revealed a positive impact of the approach in the acquisition of knowledge and practical technical experience.