Loading...
Publication
Impacto do Compromisso Organizacional na Relação entre a Justiça Organizacional e o Desempenho: o Papel Moderador do País (Portugal/Senegal)
| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| 1.57 MB | Adobe PDF |
Authors
Advisor(s)
Abstract(s)
A maioria das investigações sobre o compromisso organizacional, a justiça organizacional e o desempenho têm sido feitas num contexto que abrange as organizações de uma determinada região do mundo. Com a globalização e a necessidade de dar respostas às exigências do mercado cada vez mais complexas, as organizações têm vindo a expandir os seus negócios além-fronteiras com o intuito de promover a reputação organizacional, conseguindo angariar a fidelização dos consumidores de um mercado estabelecido no estrangeiro, embora obter o sucesso organizacional.
Este estudo conseguiu demonstrar o impacto do compromisso organizacional na relação entre a justiça organizacional e o desempenho. No entanto, o efeito moderador que se esperava que os países em estudo (Portugal/Senegal) exercessem na relação entre a justiça organizacional e o desempenho não foi confirmado. Procedeu-se através da T-Test amostras independentes a comparação dos dois países o que permitiu identificar a existência de diferenças significativas no que concerne à justiça organizacional e o desempenho entre os participantes de Portugal e os de Senegal. Para medir a manifestação comportamental dos colaboradores relativamente às variáveis em estudo, recorreu-se a metodologia quantitativa de investigação aplicando um questionário. Foram obtidas 240 respostas válidas por parte dos inquiridos que se encontram ativos no mercado laboral em Portugal e no Senegal. Os resultados deste estudo permitiram averiguar o impacto da justiça no desempenho numa relação mediada pelo compromisso organizacional, isto é, quando for percebida positivamente a justiça, o nível de compromisso tende a aumentar, o que por sua vez permite obter um bom desempenho. Espera-se que este estudo permita a liderança monitorizar o efeito que possa desempenhar uma gestão que integra o aspeto cultural permitindo compreender as realidades dos funcionários oriundos de horizontes diferentes, promovendo a justiça organizacional a fim de facilitar o comprometimento das pessoas para com a organização.
Most research on organisational commitment, organisational justice and performance has been conducted in a context covering organisations in a specific region of the world. With globalisation and the need to respond to increasingly complex market demands, organisations have been expanding their businesses across borders to promote their organisational reputation, gaining the loyalty of consumers in an established foreign market, while achieving organisational success. This study was able to demonstrate the impact of organisational commitment on the relationship between organisational justice and performance. However, the moderating effect that the countries under study (Portugal/Senegal) were expected to exert on the relationship between organisational justice and performance was not confirmed. An independent samples T-test was used to compare the two countries, which identified significant differences in organisational justice and performance between participants from Portugal and Senegal. To measure employees' behavioural manifestation in relation to the variables under study, a quantitative research methodology was used, applying a questionnaire. A total of 240 valid responses were obtained from respondents who are active in the labour market in Portugal and Senegal. The results of this study made it possible to ascertain the impact of justice on performance in a relationship mediated by organisational commitment, i.e. when justice is perceived positively, the level of commitment tends to increase, which in turn leads to good performance. It is hoped that this study will enable leadership to monitor the effect that management that integrates cultural aspects can have, allowing them to understand the realities of employees from different backgrounds and promoting organisational justice to facilitate people's commitment to the organisation.
Most research on organisational commitment, organisational justice and performance has been conducted in a context covering organisations in a specific region of the world. With globalisation and the need to respond to increasingly complex market demands, organisations have been expanding their businesses across borders to promote their organisational reputation, gaining the loyalty of consumers in an established foreign market, while achieving organisational success. This study was able to demonstrate the impact of organisational commitment on the relationship between organisational justice and performance. However, the moderating effect that the countries under study (Portugal/Senegal) were expected to exert on the relationship between organisational justice and performance was not confirmed. An independent samples T-test was used to compare the two countries, which identified significant differences in organisational justice and performance between participants from Portugal and Senegal. To measure employees' behavioural manifestation in relation to the variables under study, a quantitative research methodology was used, applying a questionnaire. A total of 240 valid responses were obtained from respondents who are active in the labour market in Portugal and Senegal. The results of this study made it possible to ascertain the impact of justice on performance in a relationship mediated by organisational commitment, i.e. when justice is perceived positively, the level of commitment tends to increase, which in turn leads to good performance. It is hoped that this study will enable leadership to monitor the effect that management that integrates cultural aspects can have, allowing them to understand the realities of employees from different backgrounds and promoting organisational justice to facilitate people's commitment to the organisation.
Description
Keywords
Compromisso organizacional Justiça organizacional Desempenho Cultura Portugal Senegal