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As potencialidades dos sistemas de informação e das tecnologias de informação na gestão da GNR - Um novo modelo de gestão administrativa
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| 3.87 MB | Adobe PDF |
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Abstract(s)
Este trabalho de investigação aplicada visa o tema, “As potencialidades dos sistemas de informação e das tecnologias de informação na gestão da Guarda nacional Republicana – Um novo modelo de gestão administrativa”, tendo como objectivo aprofundar os conceitos de sistemas de informação, mais concretamente, de sistemas de informação de gestão, nomeadamente os sistemas Enterprise Resource Planning. A parte de aplicação prática analisa a implementação de um sistema deste tipo nos Serviços Sociais da Guarda. Estes sistemas e os problemas que são suscitados pela sua implementação têm sido alvo de inúmeros estudos elaborados por diversos académicos e por empresas privadas. É de salientar que a adopção destes sistemas pela Administração Pública não tem tido a relevância que tem no sector privado mas, nos últimos anos, o Sector Público tem investido em implementações de Sistemas de Informação de Gestão. As investigações desenvolvidas nesta área têm tido em conta o impacto organizacional causado por este tipo de adopções na Administração Pública, o que torna necessário e profícuo haver um estudo que enumere implicações causadas por esta implementação e que possa constituir um guião de apoio à implementação de um Enterprise Resource Planning. Quanto à investigação e à pesquisa, basearam-se sobretudo, em livros e trabalhos já realizados anteriormente sobre sistemas de informação e Enterprise Resource Planning, bem como, na pesquisa em sítios credenciados na internet, permitindo assim, uma análise teórica sobre os conceitos. Tendo por base a sustentação teórica, a aprte prática baseou-se numa investigação de campo, em que se procurou identificar o impacto organizacional causado pela adopção do E-Pública Financeira nos Serviços Sociais da Guarda Nacional Republicana.
Abstract This applied research work was developed on the subject of “The potentialities of the systems of information ando f the Technologies of information in the management of Guarda Nacional Republicana – A new model of administrative management”. It aims to deepen the concepts related with management systems of information and, namely, the Enterprise Resource Planning systems. It is also analyzed the implementation of a system of this type in the Social Services of the Guarda. These systems and the problems that are caused by his implementation have been the subject of countless studies, prepared both by several academics and by private enterprises. The adoption of these systems in the Public Administration has not been as significant as in private sector. However, in the last years the Public Sector has been investing in the implementation Information Technology systems. The investigation developed in this area has not taken to account the organizational impact caused by this type of Information Techonology applications in Public Administration, which a study on the implications caused by this applications, justifies namely, the implementation of an Enterprise Resource Planning. The applied research was based on survey of the literature carried out previously on systems of information and Enterprise Resource Planning, as well as, in the application of a questionnaire. The pratical part, it was based in a case-study aimed at studying the organizational impact caused by the adoption of “E-Pública Financeira” in the Social Services of the Guarda Nacional Republicana.
Abstract This applied research work was developed on the subject of “The potentialities of the systems of information ando f the Technologies of information in the management of Guarda Nacional Republicana – A new model of administrative management”. It aims to deepen the concepts related with management systems of information and, namely, the Enterprise Resource Planning systems. It is also analyzed the implementation of a system of this type in the Social Services of the Guarda. These systems and the problems that are caused by his implementation have been the subject of countless studies, prepared both by several academics and by private enterprises. The adoption of these systems in the Public Administration has not been as significant as in private sector. However, in the last years the Public Sector has been investing in the implementation Information Technology systems. The investigation developed in this area has not taken to account the organizational impact caused by this type of Information Techonology applications in Public Administration, which a study on the implications caused by this applications, justifies namely, the implementation of an Enterprise Resource Planning. The applied research was based on survey of the literature carried out previously on systems of information and Enterprise Resource Planning, as well as, in the application of a questionnaire. The pratical part, it was based in a case-study aimed at studying the organizational impact caused by the adoption of “E-Pública Financeira” in the Social Services of the Guarda Nacional Republicana.
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Keywords
Sistemas de Informação de Gestão Administração Pública Enterprise Resource Planning E-Pública Finaceira Rede
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Publisher
Academia Militar. Direção de Ensino