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Percepção de Suporte Organizacional
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Abstract(s)
O presente estudo visa investigar a influência da Percepção de Suporte Organizacional (PSO) no Compromisso Organizacional (CO), em suas três dimensões: afetiva, calculativa e normativa, no intuito de compreender se a percepção que os servidores possuem, relativamente ao suporte organizacional oferecido, oferece influência/efeito no compromisso existente para com a organização em que trabalham; neste caso a Fundação Instituto Brasileiro de Geografia e Estatística (IBGE). Para este fim estabeleceram-se hipóteses quanto à PSO, em relação a efeitos positivos e significativos nos Compromissos Organizacional, Afetivo, Calculativo e Normativo. Participaram da amostra, de forma voluntária, 155 funcionários do IBGE, de ambos os sexos, em que foi utilizada uma metodologia quantitativa por intermédio de questionários, cuja análise permitiu chegar aos resultados pretendidos, constatando-se que a PSO exerce um efeito positivo e significativo no Compromisso Organizacional e nas dimensões Afetiva e Normativa; não havendo resultado estatisticamente significativo, em relação à dimensão Calculativa. Verificou-se, também, uma influência da variável de controle “tempo de serviço”, na dimensão afetiva.
This study aims to investigate influence of Perception of the Organizational Support (PSO) on Organizational Commitment (CO), in three dimensions: affective, calculative and normative, in order to understand if the perception of the employees, with respect to provided organizational support, offers influence on the existing commitment to the organization they work for; in this case Instituto Brasileiro de Geografia e Estatística (IBGE). To acchieve this we set up hypotheses regarding PSO, compared to positive and significant effects on Organizational, Affective, Calculative and Normative commitments. The sample, on a voluntary basis, was composed of 155 employees from IBGE, of both genders, in which a quantitative methodology through questionnaires was used, the analysis of which allowed reaching the intended results, noting that the PSO has positive and significant influence on the Organizational Commitment and the Affective and Normative dimensions; with no statistically significant results compared to the Calculative dimension. There was also influence of the control variable "service time", on Affective dimension.
This study aims to investigate influence of Perception of the Organizational Support (PSO) on Organizational Commitment (CO), in three dimensions: affective, calculative and normative, in order to understand if the perception of the employees, with respect to provided organizational support, offers influence on the existing commitment to the organization they work for; in this case Instituto Brasileiro de Geografia e Estatística (IBGE). To acchieve this we set up hypotheses regarding PSO, compared to positive and significant effects on Organizational, Affective, Calculative and Normative commitments. The sample, on a voluntary basis, was composed of 155 employees from IBGE, of both genders, in which a quantitative methodology through questionnaires was used, the analysis of which allowed reaching the intended results, noting that the PSO has positive and significant influence on the Organizational Commitment and the Affective and Normative dimensions; with no statistically significant results compared to the Calculative dimension. There was also influence of the control variable "service time", on Affective dimension.
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Keywords
Percepção de suporte organizacional Instituto Brasileiro de Geografia e Estatística Compromisso organizacional Compromisso afetivo Compromisso calculativo Compromisso normativo