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Abstract(s)
O presente Trabalho de Investigação Individual refere-se ao estudo do tema ―A
Melhoria Contínua na Estrutura Organizacional da Força Aérea‖, pretendendo-se analisar
de que forma a filosofia de melhoria contínua se encontra implementada nas atividades de
manutenção aeronáutica, pela sua interligação com o produto operacional.
Caracterizam-se as metodologias e práticas aplicadas em todas as frotas da Força
Aérea, suportada numa análise nas dimensões processos, liderança, pessoas e formação.
Efetua-se um comparativo com duas entidades civis, pela sua atuação nas áreas da
manutenção aeronáutica e/ou da melhoria contínua, identificando boas práticas
(benchmarking) que possam, eventualmente, ser replicadas.
Os processos de melhoria contínua analisados apresentam benefícios ao nível dos
tempos de processos, disponibilidade do material, empenhamento da mão de obra,
qualidade e motivação dos colaboradores.
Para ligar a situação atual com o momento futuro, propõe-se um plano de ação para
sistematizar a implementação da melhoria contínua nas atividades de manutenção
aeronáutica na Força Aérea, e respetivas atribuições associadas, pretendendo-se que cada
efetivo seja uma parte integrante deste processo, através do aproveitamento do potencial
humano, identificando oportunidades de melhoria que possam traduzir-se em aumento de
eficácia, eficiência e qualidade dos processos.
Esta investigação conclui, referenciando algumas recomendações e sugestões para
estudos futuros.
The present work aims to study the theme "Continuous Improvement in the Organizational Structure in the Air Force", intending to analyze how the continuous improvement philosophy is implemented in aeronautical maintenance activities, by its interconnection with the operational product. The methodologies and practices applied in all Air Force fleets are characterized, supported by an analysis of the dimensions of processes, leadership, people and training. A comparison is made with two civilian entities, due to their performance in the areas of aeronautical maintenance and/or continuous improvement, identifying best practices (benchmarking) that may eventually be replicated. The continuous improvement processes analyzed have achieved benefits in terms of process times, material availability, commitment, quality and employee motivation. In order to connect the current situation with the future moment, an action plan is proposed to systematize the implementation of continuous improvement in aeronautical maintenance activities in the Air Force and, respective, associated attributions, with the intention that each employee be an integral part of this process, using their human potential, identifying improvement opportunities that can achieve an increased in effectiveness, efficiency and quality of processes. This investigation concludes by referencing some recommendations and suggestions for future studies.
The present work aims to study the theme "Continuous Improvement in the Organizational Structure in the Air Force", intending to analyze how the continuous improvement philosophy is implemented in aeronautical maintenance activities, by its interconnection with the operational product. The methodologies and practices applied in all Air Force fleets are characterized, supported by an analysis of the dimensions of processes, leadership, people and training. A comparison is made with two civilian entities, due to their performance in the areas of aeronautical maintenance and/or continuous improvement, identifying best practices (benchmarking) that may eventually be replicated. The continuous improvement processes analyzed have achieved benefits in terms of process times, material availability, commitment, quality and employee motivation. In order to connect the current situation with the future moment, an action plan is proposed to systematize the implementation of continuous improvement in aeronautical maintenance activities in the Air Force and, respective, associated attributions, with the intention that each employee be an integral part of this process, using their human potential, identifying improvement opportunities that can achieve an increased in effectiveness, efficiency and quality of processes. This investigation concludes by referencing some recommendations and suggestions for future studies.
Description
Keywords
Melhoria contínua Manutenção aeronáutica Estrutura organizacional Sistematização Envolvimento das pessoas Continuous improvement Aeronautical maintenance Organizational structure Systematization People involvement