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Recrutamento e seleção: importância do recrutamento inclusivo
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| 711.99 KB | Adobe PDF |
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Abstract(s)
O presente relatório visa refletir sobre a experiência num contexto real que foi adquirida através da realização do estágio curricular e aborda temas relacionados às atividades desenvolvidas durante esse período, nomeadamente: a Gestão de Recursos Humanos, o Recrutamento e Seleção, o Recrutamento Inclusivo, e a importância das Novas Tecnologias e da Inteligência Emocional.
Explora os conceitos de recrutamento e seleção e explica a importância que a inclusão tem nesse processo, o que permitiu perceber que, para se promover a inclusão, é necessário trabalhar na estratégia, cultura organizacional e liderança da empresa, de modo que os indivíduos se sintam respeitados e valorizados, contribuindo para a redução da intenção de saída e que a inteligência emocional é, sem dúvida, um elemento-chave neste processo.
Neste âmbito, a inteligência artificial tem vindo a contribuir para melhorar a experiência das pessoas dentro das organizações, a partir de um processo de recrutamento mais eficiente e justo, no entanto, é importante ressaltar que estas possuem falhas, não sendo capazes de substituir os seres humanos e podem contribuir para a permanência de preconceitos existentes se não forem utilizadas corretamente.
Por fim, as tarefas realizadas no estágio curricular ajudaram a identificar e analisar os aspetos mais fortes e os aspetos a melhorar pela empresa no que diz respeito aos seus processos laborais e, posteriormente, foi apresentada uma proposta de melhoria para reduzir o impacto causado pelo aspeto mais crítico identificado na organização, o que permitiu chegar à conclusão de que se a empresa optar por seguir a sugestão apresentada, poderá melhorar a sua performance e, por sua vez, os seus resultados.
This report aims to reflect on the experience in a real-life context that was gained through carrying out the curricular internship and addresses issues related to the activities carried out during this period, namely: Human Resources Management, Recruitment and Selection, Inclusive Recruitment, and the importance of New Technologies and Emotional Intelligence. It explores the concepts of recruitment and selection and explains the importance of inclusion in this process, which has made it possible to see that, in order to promote inclusion, it is necessary to work on the company's strategy, organisational culture and leadership, so that individuals feel respected and valued, helping to reduce the intention to leave, and that emotional intelligence is undoubtedly a key element in this process. In this context, artificial intelligence has been helping to improve people's experience within organisations through a more efficient and fairer recruitment process. However, it is important to note that artificial intelligence has flaws and cannot replace human beings and can contribute to the permanence of existing prejudices if not used correctly. Finally, the tasks carried out during the internship helped to identify and analyse the company's strongest aspects and the aspects that need to be improved in terms of its labour processes and, subsequently, a proposal for improvement was put forward to reduce the impact on the company.
This report aims to reflect on the experience in a real-life context that was gained through carrying out the curricular internship and addresses issues related to the activities carried out during this period, namely: Human Resources Management, Recruitment and Selection, Inclusive Recruitment, and the importance of New Technologies and Emotional Intelligence. It explores the concepts of recruitment and selection and explains the importance of inclusion in this process, which has made it possible to see that, in order to promote inclusion, it is necessary to work on the company's strategy, organisational culture and leadership, so that individuals feel respected and valued, helping to reduce the intention to leave, and that emotional intelligence is undoubtedly a key element in this process. In this context, artificial intelligence has been helping to improve people's experience within organisations through a more efficient and fairer recruitment process. However, it is important to note that artificial intelligence has flaws and cannot replace human beings and can contribute to the permanence of existing prejudices if not used correctly. Finally, the tasks carried out during the internship helped to identify and analyse the company's strongest aspects and the aspects that need to be improved in terms of its labour processes and, subsequently, a proposal for improvement was put forward to reduce the impact on the company.
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Keywords
Relatório de estágio Recursos humanos Recrutamento Seleção Inclusão Inteligência artificial Inteligência emocional