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Use of User Generated Content to Support the Creation of Smart Tourist Destinations

2021-06Conference object Restricted access
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dc.contributor.authorSousa, M. C. P. Belchior
dc.contributor.authorFernandes, A. L.
dc.contributor.authorPequeno, V. M.
dc.date.accessioned2025-07-29T10:56:26Z
dc.date.available2025-07-29T10:56:26Z
dc.date.issued2021-06
dc.description.abstractThe Covid-19 pandemic had an unprecedented impact on the tourism industry. It is believed that the recovery of the sector goes through a strong investment in technologies that allow creating and managing tourists' perception of the virtual image of tourist destinations. This article proposes a discussion about the relevance of User Generated Content (UGC) to reveal the virtual image of a tourist destination, in order to contribute to the creation of a Smart Tourism Destination (STD). The virtual image is studied from the perspective of the public transport system due to the fact that its improvement is one of the objectives of the Tourism of Portugal strategic plan for the creation of a STD in the decade 2017 - 2027. The methodology used was qualitative, through a bibliographical research, in which the key factors of this theme were addressed. After the study carried out it was concluded that the exploration of UGCs can allow managers and regulatory and tourism promoting entities to extract a lot of interesting information about how to take better advantage of the technologies adopted to create value for tourists.eng
dc.identifier.citationM. C. P. Belchior Sousa, A. L. Fernandes and V. M. Pequeno, "Use of User Generated Content to Support the Creation of Smart Tourist Destinations," 2021 16th Iberian Conference on Information Systems and Technologies (CISTI), Chaves, Portugal, 2021, pp. 1-4
dc.identifier.doi10.23919/CISTI52073.2021.9476602
dc.identifier.issn2166-0727
dc.identifier.urihttp://hdl.handle.net/10400.26/58228
dc.language.isoeng
dc.peerreviewedyes
dc.publisherIEEE
dc.rights.urihttp://creativecommons.org/licenses/by-nc/4.0/
dc.subjectUser Generated Content
dc.subjectImagem
dc.subjectSmart Tourism Destination
dc.titleUse of User Generated Content to Support the Creation of Smart Tourist Destinationspor
dc.typeconference object
dspace.entity.typePublication
oaire.citation.conferenceDate2021-06
oaire.citation.conferencePlaceChaves, Portugal
oaire.citation.endPage4
oaire.citation.startPage1
oaire.citation.title16th Iberian Conference on Information Systems and Technologies (CISTI)
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85

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