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Publicação
Emergência Pré-Hospitalar - Portugal (EPH_PT)
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| 10.05 MB | Adobe PDF |
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Resumo(s)
O sistema de emergência médica pré-hospitalar (SPH) em Portugal, coordenado
pelo Instituto Nacional de Emergência Médica (INEM) e executado por diversos agentes
(incluindo Corpos de Bombeiros), enfrenta desafios significativos na coordenação
operacional, recolha de informação e comunicação de dados clínicos em tempo real.
Esta dissertação teve como principal objetivo analisar a relevância e a aplicabilidade de
uma ferramenta digital para modernizar o SPH, visando melhorar a qualidade da
resposta e a eficácia na transmissão de dados ao Centro de Orientação de Vítimas
Urgentes (CODU).
Através da revisão da literatura e da análise comparativa de soluções tecnológicas
existentes, identificou-se a lacuna de uma aplicação simples, prática e totalmente
adaptada à realidade e ao perfil dos Tripulantes de Ambulância de Socorro (TAS) em
Portugal. Com base num inquérito a socorristas, que validou as necessidades de campo,
procedeu-se ao desenvolvimento de um protótipo funcional focado na acessibilidade e
na organização de dados críticos no momento da emergência.
O protótipo demonstrou a viabilidade técnica da criação de uma solução digital
user-friendly capaz de apoiar a tomada de decisão no terreno e otimizar a comunicação.
Conclui-se que a introdução de uma ferramenta digital concebida de raiz tem um
impacto potencial significativo na eficácia da resposta, na segurança da vítima e na
qualidade da informação transmitida aos hospitais e entidades reguladoras.
Este estudo constitui um contributo para a modernização tecnológica do Sistema
Integrado de Emergência Médica (SIEM), recomendando o investimento em soluções
integradas e focadas no utilizador para promover uma resposta mais célere, segura e
humanizada no socorro à vida humana em Portugal.
The pre-hospital emergency care (PHEC) system in Portugal, coordinated by the National Institute of Medical Emergency (INEM) and executed by various agents (including Firefighter Corps), faces significant challenges in operational coordination, information gathering, and real-time communication of clinical data. This dissertation aimed to analyze the relevance and applicability of a digital tool to modernize the PHEC system, seeking to improve the quality of response and the efficiency of data transmission to Urgent Patient Guidance Centers (CODU). Through a literature review and comparative analysis of existing technological solutions, a gap was identified for an application that is simple, practical, and fully adapted to the operational reality and profile of Ambulance Rescue Technicians (TAS) in Portugal. Based on a survey of first responders, which validated on-the-ground needs, a functional prototype was developed focusing on accessibility and the organization of critical data in an emergency environment. The prototype demonstrated the technical feasibility of creating a user-friendly digital solution capable of supporting on-site decision-making and optimizing communication. It is concluded that the introduction of a digital tool designed from scratch to support frontline personnel has a significant potential impact on response effectiveness, victim safety, and the quality of information transmitted to hospitals and regulatory bodies. This study contributes to the technological modernization of the Integrated Medical Emergency System (SIEM), recommending investment in integrated, userfocused solutions to promote a more agile, safe, and humanized response in saving human lives in Portugal.
The pre-hospital emergency care (PHEC) system in Portugal, coordinated by the National Institute of Medical Emergency (INEM) and executed by various agents (including Firefighter Corps), faces significant challenges in operational coordination, information gathering, and real-time communication of clinical data. This dissertation aimed to analyze the relevance and applicability of a digital tool to modernize the PHEC system, seeking to improve the quality of response and the efficiency of data transmission to Urgent Patient Guidance Centers (CODU). Through a literature review and comparative analysis of existing technological solutions, a gap was identified for an application that is simple, practical, and fully adapted to the operational reality and profile of Ambulance Rescue Technicians (TAS) in Portugal. Based on a survey of first responders, which validated on-the-ground needs, a functional prototype was developed focusing on accessibility and the organization of critical data in an emergency environment. The prototype demonstrated the technical feasibility of creating a user-friendly digital solution capable of supporting on-site decision-making and optimizing communication. It is concluded that the introduction of a digital tool designed from scratch to support frontline personnel has a significant potential impact on response effectiveness, victim safety, and the quality of information transmitted to hospitals and regulatory bodies. This study contributes to the technological modernization of the Integrated Medical Emergency System (SIEM), recommending investment in integrated, userfocused solutions to promote a more agile, safe, and humanized response in saving human lives in Portugal.