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A comunicação com adeptos – contributos para a gestão de adeptos de risco
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O presente trabalho teve como propósito analisar se a comunicação é considerada, pela Polícia de Segurança Pública (PSP), como uma forma de prevenir ou minimizar situações de violência associada ao desporto, em particular no contexto da Primeira Liga de futebol.
A investigação demonstrou que a PSP comunica com adeptos, em especial através dos spotters e oficiais com funções de comando de policiamentos desportivos, mas esse processo permanece pouco estruturado e dependente da experiência individual e da sensibilidade dos polícias. Foi também possível constatar que a comunicação possibilita recolher informações relevantes, reduzir tensões e promover a autorregulação das claques, embora seja necessária formação mais consistente em técnicas de comunicação e negociação.
Concluiu-se que a prevenção da violência no desporto exige uma resposta integrada entre várias entidades e que a comunicação deve assumir-se como ferramenta nuclear da PSP, contribuindo para aumentar a legitimidade policial e fomentar um ambiente mais seguro e acolhedor nos espetáculos desportivos.
This study aimed to examine whether communication is regarded by the Public Security Police (PSP) as a means of preventing or mitigating situations of sports-related violence, particularly in the context of the Portuguese Prime League. The research showed that the PSP engages in communication with supporters, especially through spotters and senior officers responsible for overseeing sports policing operations. However, this process remains insufficiently structured and largely dependent on the individual experience and sensitivity of police officers. The findings also revealed that communication facilitates the collection of relevant information, helps to defuse tensions, and encourages the self-regulation of supporter groups, although more consistent training in communication and negotiation techniques is still required. It was concluded that the prevention of violence in sport demands an integrated response involving multiple stakeholders, and that communication should be established as a core tool of the PSP, enhancing police legitimacy and fostering a safer and more welcoming environment in sports events.
This study aimed to examine whether communication is regarded by the Public Security Police (PSP) as a means of preventing or mitigating situations of sports-related violence, particularly in the context of the Portuguese Prime League. The research showed that the PSP engages in communication with supporters, especially through spotters and senior officers responsible for overseeing sports policing operations. However, this process remains insufficiently structured and largely dependent on the individual experience and sensitivity of police officers. The findings also revealed that communication facilitates the collection of relevant information, helps to defuse tensions, and encourages the self-regulation of supporter groups, although more consistent training in communication and negotiation techniques is still required. It was concluded that the prevention of violence in sport demands an integrated response involving multiple stakeholders, and that communication should be established as a core tool of the PSP, enhancing police legitimacy and fostering a safer and more welcoming environment in sports events.
Descrição
Trabalho individual final do Curso de Comando e Direção Policial
Palavras-chave
comunicação adeptos Polícia violência futebol communication supporters Police violence football
Contexto Educativo
Citação
Editora
Licença CC
Sem licença CC