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Emotional Intelligence: A Catalyst for Organizational Culture and Climate in Higher Education

2024-11Book part Restricted access
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dc.contributor.authorLourenço, Abílio Afonso
dc.contributor.authorPaiva, Maria Olímpia
dc.contributor.authorValente, Sabina
dc.date.accessioned2025-01-14T12:40:54Z
dc.date.available2025-01-14T12:40:54Z
dc.date.issued2024-11
dc.description.abstractIn building organizational capacity and strategic management in higher education, emotional intelligence is crucial, particularly in promoting diversity, equality, and inclusion. Emotional intelligence skills shape values and behaviours, making them essential for creating a positive and inclusive organizational climate. Integrating emotional intelligence into development programs in higher education helps foster key skills such as effective communication and conflict resolution. This approach not only strengthens the organizational capacity of higher education institutions but also creates an environment that promotes inclusion and equity. The aim was to create a space for reflection for higher education leaders and managers, highlighting emotional intelligence as the foundation for strengthening organizational culture and enhancing strategic management. Several proposals for implementing emotional intelligence are presented, aiming not only to strengthen the institution as a whole but also to promote a healthy and productive work environment for all involved.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.4018/979-8-3693-6967-8.ch007pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.26/53794
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherIGI Global Scientific Publishingpt_PT
dc.relation.publisherversionhttps://www.igi-global.com/chapter/emotional-intelligence/361454pt_PT
dc.titleEmotional Intelligence: A Catalyst for Organizational Culture and Climate in Higher Educationpt_PT
dc.typebook part
dspace.entity.typePublication
oaire.citation.endPage212pt_PT
oaire.citation.startPage183pt_PT
person.familyNameLourenço
person.familyNamePaiva
person.familyNameValente
person.givenNameAbílio Afonso
person.givenNameMaria Olímpia
person.givenNameSabina
person.identifier639475
person.identifier518052
person.identifier.ciencia-id2C1F-FA3C-460F
person.identifier.ciencia-idC217-EC15-E83A
person.identifier.orcid0000-0001-6920-0412
person.identifier.orcid0000-0001-6740-9108
person.identifier.orcid0000-0003-2314-3744
person.identifier.ridV-5438-2018
person.identifier.ridB-9550-2018
person.identifier.scopus-author-id55033716000
person.identifier.scopus-author-id55215188300
person.identifier.scopus-author-id57205244381
rcaap.rightsrestrictedAccesspt_PT
rcaap.typebookPartpt_PT
relation.isAuthorOfPublication79e6e35c-9f79-4dda-aecf-97213af9d641
relation.isAuthorOfPublicationbd924b4d-5e2f-4754-92ad-aeb2db706606
relation.isAuthorOfPublication9a8dec5b-4024-47b5-ba69-fb946120a475
relation.isAuthorOfPublication.latestForDiscovery9a8dec5b-4024-47b5-ba69-fb946120a475

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