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Emotional Intelligence: A Catalyst for Organizational Culture and Climate in Higher Education
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| 761.9 KB | Adobe PDF |
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Resumo(s)
In building organizational capacity and strategic management in higher education, emotional intelligence is crucial, particularly in promoting diversity, equality, and inclusion.
Emotional intelligence skills shape values and behaviours, making them essential for
creating a positive and inclusive organizational climate. Integrating emotional intelligence
into development programs in higher education helps foster key skills such as effective
communication and conflict resolution. This approach not only strengthens the organizational capacity of higher education institutions but also creates an environment that
promotes inclusion and equity. The aim was to create a space for reflection for higher
education leaders and managers, highlighting emotional intelligence as the foundation
for strengthening organizational culture and enhancing strategic management. Several
proposals for implementing emotional intelligence are presented, aiming not only to strengthen the institution as a whole but also to promote a healthy and productive work
environment for all involved.
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Editora
IGI Global Scientific Publishing