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Advisor(s)
Abstract(s)
Com este trabalho procurou-se criar uma análise de possibilidades e necessidades
para a implementação de um processo logístico de expedição automatizado por via do
mapeamento do processo, partindo da realização de um estudo bibliográfico nas áreas de
logística, processos de negócio e desenvolvimentos tecnológicos da atualidade aplicados a
esta área de negócio que permita analisar a forma como diversos autores descrevem cada
um deles e de que forma estes podem contribuir para a eficiência dos processos e
sustentabilidade dos negócios.
A análise feita com apoio de um elemento da gestão da empresa onde se realizou este
estudo revelou-se benéfica e adequada ao método necessário para o desenvolvimento do
mesmo, levando a atingir os objetivos delineados. Na análise desenvolvida e mapeando o
atual processo de expedição de resinas líquidas da empresa EuroResinas foi possível
encontrar potenciais causas para problemas no processo atual e potenciais oportunidades de
melhoria. A partir desta análise foi possível sugerir melhorias e formas de implementar a
automatização em algumas partes do processo mapeado pela via de instalação de
equipamentos e tecnologia de última geração.
Este estudo permitiu desbravar o caminho inicial para a implementação do processo
logístico de expedição de resinas líquidas da EuroResinas de forma completamente
automatizada para que possa ser utilizado do ponto de vista de self-service por parte do
motorista do camião.
No final do estudo, o mapeamento do processo “as-is” permitiu retirar conclusões
relevantes para a implementação do processo automatização sugerindo um mapeamento de
processo “to-be” e delineando o trabalho futuro nesse sentido
This work aimed to create an analysis of possibilities and needs for the implementation of a logistic process of automated dispatch through process mapping, starting from the realization of a bibliographic study in the areas of logistics, business processes and technological developments of the current applied to this business area that allows analyzing how several authors describe each of them and how they can contribute to the efficiency of the processes and sustainability of the business. The analysis made with the support of an element of the management of the company where this study was carried out proved to be beneficial and appropriate to the method necessary for its development, leading to achieving the objectives outlined. In the analysis developed and mapping the current process of dispatch of liquid resins of the company EuroResinas it was possible to find potential causes for problems in the current process and potential opportunities for improvement. From this analysis it was possible to suggest improvements and ways to implement automation in some parts of the process mapped through the installation of equipment and state-of-the-art technology. This study allowed us to explore the initial path for the implementation of EuroResinas logistics process of liquid resins in a completely automated way so that it can be used from the point of view of self-service by the truck driver. At the end of the study, the mapping of the "as-is" process allowed us to draw relevant conclusions for the implementation of the automation process suggesting a "to-be" process mapping and to outline future work in this direction.
This work aimed to create an analysis of possibilities and needs for the implementation of a logistic process of automated dispatch through process mapping, starting from the realization of a bibliographic study in the areas of logistics, business processes and technological developments of the current applied to this business area that allows analyzing how several authors describe each of them and how they can contribute to the efficiency of the processes and sustainability of the business. The analysis made with the support of an element of the management of the company where this study was carried out proved to be beneficial and appropriate to the method necessary for its development, leading to achieving the objectives outlined. In the analysis developed and mapping the current process of dispatch of liquid resins of the company EuroResinas it was possible to find potential causes for problems in the current process and potential opportunities for improvement. From this analysis it was possible to suggest improvements and ways to implement automation in some parts of the process mapped through the installation of equipment and state-of-the-art technology. This study allowed us to explore the initial path for the implementation of EuroResinas logistics process of liquid resins in a completely automated way so that it can be used from the point of view of self-service by the truck driver. At the end of the study, the mapping of the "as-is" process allowed us to draw relevant conclusions for the implementation of the automation process suggesting a "to-be" process mapping and to outline future work in this direction.
Description
Keywords
Gestão da Cadeia de Abastecimento Processos de Negócio Modelação de Processos de Negócio Automatização Supply Chain Management Business Processes Business Process Modeling Automation
