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Práticas de Gestão de Recursos Humanos nas PME: estudo multi-caso
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Abstract(s)
Ao longo dos anos, cada vez é mais importante o desenvolvimento de uma Gestão de
Recursos Humanos eficiente, o que implica a implementação de práticas organizacionais
estruturadas, para uma criação de vantagem competitiva sustentável, uma vez que os
trabalhadores são a chave para o sucesso organizacional. No entanto nem todas as PME,
compreendem a importância da gestão de recursos humanos ou apresentam recursos para
implementar as práticas de GRH mais adequadas.
A presente dissertação tem como principal objetivo geral perceber quais as práticas de
gestão de recursos humanos implementadas pelas PME. Para isso, optamos pela metodologia
multi-caso, realizando 4 entrevistas a responsáveis de empresas de diversos setores de atividade
no conselho de Setúbal, com a finalidade de perceber quais as práticas de gestão de recursos
humanos implementadas pelas empresas.
Como resultados obtidos na nossa investigação, podemos concluir que as práticas de gestão
de recursos humanos mais utilizadas pelas PME são o recrutamento e seleção e a formação
profissional. Estas práticas são quase de utilização obrigatória para o funcionamento das empresas,
o recrutamento e seleção é indispensável para dar resposta às necessidades de produtividade das
empresas e a formação profissional é vista como uma obrigação legal.
Over the years, the development of efficient Human Resources Management is becoming more important, which implies the implementation of structured organizational practices for the creation of sustainable competitive advantage, as workers are the key to organizational success. . However, not all SMEs understand the importance of human resource management or provide resources to implement the most appropriate HRM practices. This dissertation has as its main general objective to understand which human resources management practices are implemented by SMEs. For this, we opted for the multi-case methodology, conducting 4 interviews with managers of companies from various sectors of activity in the council of Setúbal, in order to understand which practices of human resources management implemented by the companies. As a result of our research, we can conclude that the most commonly used human resources management practices by SMEs are recruitment and selection and vocational training. These practices are almost mandatory for business operation, recruitment and selection is indispensable to meet the productivity needs of companies and vocational training is seen as a legal obligation.
Over the years, the development of efficient Human Resources Management is becoming more important, which implies the implementation of structured organizational practices for the creation of sustainable competitive advantage, as workers are the key to organizational success. . However, not all SMEs understand the importance of human resource management or provide resources to implement the most appropriate HRM practices. This dissertation has as its main general objective to understand which human resources management practices are implemented by SMEs. For this, we opted for the multi-case methodology, conducting 4 interviews with managers of companies from various sectors of activity in the council of Setúbal, in order to understand which practices of human resources management implemented by the companies. As a result of our research, we can conclude that the most commonly used human resources management practices by SMEs are recruitment and selection and vocational training. These practices are almost mandatory for business operation, recruitment and selection is indispensable to meet the productivity needs of companies and vocational training is seen as a legal obligation.
Description
Keywords
Gestão de Recursos Humanos PME Human Resources Management SME